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A. Lange & Söhne Assistant Boutique Manager
A. Lange & Söhne, a distinguished name in luxury horology, has been revered since its renaissance in 1994 for its commitment to state-of-the-art tradition. As part of the Richemont Group, A. Lange & Söhne continues to set benchmarks in the luxury watch sector, embodying precision, innovation, and timeless elegance.
- Manage daily boutique operations and translate corporate objectives into actionable goals.
- Act as a brand ambassador, ensuring the brand image is consistently reflected to customers.
- Prepare business analyses and action plans to achieve sales targets.
- Assist the Boutique Manager in exceeding boutique budgets and achieving KPIs.
- Organize private viewings for potential VIP clients and discuss business opportunities with management.
- Ensure compliance with group procedures, legal, fiscal, and customs regulations.
- Act as manager-on-duty in the absence of the Boutique Manager.
- Identify training needs and support the integration and training of new and existing team members.
- Ensure the boutique's appearance and maintenance align with brand guidelines.
- Oversee stocktaking, quality control, and stock replenishments.
- Control cash register and ensure compliance with financial procedures.
- Ensure the boutique team delivers exceptional customer experiences and CRM activities.
- Proven experience in luxury retail management or a related field.
- Strong understanding of luxury brand operations and customer service excellence.
- Ability to manage and motivate a team effectively.
- Exceptional leadership and team management skills.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Proficiency in CRM and retail management tools.
A minimum of 3-5 years in luxury retail management or a related field, with a focus on sales and team leadership.
Bachelor's degree in Business Administration, Retail Management, or a related field preferred.
Comprehensive benefits package including health insurance, retirement plans, and employee discounts.
A. Lange & Söhne fosters a culture of excellence, innovation, and precision, encouraging employees to embody the brand's ethos of never standing still. The workplace environment is collaborative and supportive, with a focus on continuous improvement and professional growth.