Sephora Sales and Service Leader

Phoenix • USA

Thursday, May 29, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. Sephora is celebrated for its diverse range of beauty products and exceptional customer service, making it a sought-after employer in the beauty industry.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. KPI monitoring

Prior leadership experience in retail sales or services is required.

$23.00 - $28.25 per hour, subject to qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with a commitment to diversity, inclusion, and belonging. Flexible work options are available, and employees can benefit from meaningful rewards.

Sephora fosters a diverse and inclusive workplace where individuality is celebrated. The company is committed to equal opportunity and provides reasonable accommodations for applicants with disabilities.