Sephora Regional eCommerce Director

Singapore • Singapore

Thursday, May 29, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and quality. As an employer, Sephora is dedicated to fostering an inclusive and empowering environment where diversity is celebrated, and employees are encouraged to unlock their potential. With a strong omni-channel presence across the Asia Pacific region, Sephora continues to expand its footprint, offering dynamic career opportunities in a fast-paced and innovative setting.

1. Lead Sephora's APAC eCommerce strategy and execution to ensure exceptional customer experiences and business growth.
2. Drive top-line and bottom-line growth of the eCommerce business, collaborating with Market Teams.
3. Identify and mitigate financial risks while leveraging opportunities through strategic planning.
4. Optimize eCommerce budgets and forecasts in partnership with Regional Finance and Market Teams.
5. Monitor business performance, track sales against targets, and implement corrective actions as needed.
6. Develop strategies for sustainable growth through data-driven insights and performance tracking.
7. Collaborate with Merchandising, Marketing, and Supply Chain teams to create compelling App campaigns.
8. Conduct business reviews with countries, identifying and scaling local best practices.
9. Lead and grow a high-performing team of eCommerce specialists.
10. Develop and execute a mobile app strategy to drive sales and enhance customer lifetime value.
11. Optimize digital experience through homepage real estate, conversion funnels, and campaign execution.
12. Oversee day-to-day business tracking, adjusting forecasts, and refining sales-driving levers.
13. Establish a robust measurement framework leveraging data insights to optimize sales performance.
14. Maximize ROI on digital tools and technologies, including newly launched and existing tech features.
15. Develop and implement best practices for feature utilization, ensuring market teams drive optimal results.
16. Lead A/B testing initiatives to measure and enhance feature performance.

1. Proven experience in eCommerce leadership roles within a fast-paced, consumer-driven environment.
2. Experience with multiple eCommerce channels and countries.
3. Strong P&L management skills with a track record of delivering business growth.
4. Courageous leadership with excellent stakeholder management capabilities.
5. Passion for innovation and driving digital transformation.

1. Strategic thinking and analytical rigor.
2. Strong leadership and team management.
3. Excellent communication and stakeholder management.
4. Data-driven decision-making.
5. Proficiency in digital tools and technologies.

Proven experience in eCommerce leadership roles within a fast-paced, consumer-driven environment, with a focus on multiple eCommerce channels and countries.

Sephora offers a culture of empowerment, learning, and growth, providing tools, space, and opportunities for innovation and leadership. Employees enjoy a fulfilling work environment where every action makes a difference, contributing to a community that embraces authenticity and celebrates diversity.

Sephora champions a world of inspiration and inclusion, fostering an environment where everyone can celebrate their beauty. The company is committed to creating and maintaining an inclusive workplace, where diversity is celebrated, and employees are empowered to be themselves.