Louis Vuitton Salon Manager

Singapore • Singapore

Sunday, June 1, 2025

Louis Vuitton, a prestigious name under the LVMH conglomerate, stands as a beacon of luxury fashion and leather goods. Renowned for its exquisite craftsmanship and innovative designs, the brand offers an unparalleled work environment where creativity and excellence are at the forefront. As part of LVMH, employees are immersed in a culture that values heritage, innovation, and a commitment to sustainability.

1. Elevate and create unforgettable experiences in exclusive hospitality and sophistication, positioning the salon as the premier luxury destination for clients.
2. Adopt a strategic approach to develop top clients through various high-end and ready-to-wear categories.
3. Manage the invitation list for all international and regional events.
4. Develop privileged and strategic partnerships with selected hotels, restaurants, and banks to ensure continuous growth of the client database.
5. Drive new potential clients through weekly and/or monthly events to maximize the salon's utilization rate.
6. Collaborate with Client Development, Communications, and Merchandising teams to align VIC strategy.
7. Manage and oversee client gifting strategies in collaboration with the Client Development Manager.
8. Provide insights on VIC trends and client feedback to influence retail team service delivery.
9. Monitor client profile growth, behavior, and segmentation to identify opportunities for further engagement.
10. Support the team in providing targeted and effective client outreach.
11. Deliver training on clienteling topics to ensure alignment with business goals and client needs.
12. Provide data-driven analysis and feedback on clientele performance, creating action plans to drive results.
13. Partner with client advisors, stylists, and store teams to enhance VIC conversion and retention.
14. Stay informed on competitor activities, adapting strategies to maintain relevance and growth.
15. Collaborate with the Product Category Expert to activate in-store experiences tailored to high-value clients.

1. Proven experience in retail management, client development, or related roles within a luxury or high-end brand environment.
2. Strong knowledge of the fashion and luxury retail industry.
3. Understanding of clienteling strategies, CRM, and digital tools such as ICON and Journey.
4. Experience with high-end clientele, including managing top client lists and delivering tailored experiences.
5. Strong entrepreneurial spirit and accountability.

1. Excellent communication and interpersonal skills.
2. Analytical mindset with the ability to leverage data for action plans.
3. Ability to work in a fast-paced environment, managing multiple priorities.
4. Passion for delivering exceptional customer experiences.

Minimum of 5 years in retail management, client development, or related roles within a luxury or high-end brand environment.

Competitive benefits package including opportunities for career advancement, professional development, and a dynamic work environment.

The company fosters a culture of innovation, excellence, and luxury. Employees are encouraged to embrace creativity and entrepreneurial spirit while upholding the brand's prestigious heritage. The workplace is dynamic and fast-paced, offering opportunities for growth and collaboration across various functions.