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Gucci Team Manager
Gucci, a prestigious name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, creativity, and sustainability, offering a dynamic and inclusive work environment where employees are encouraged to express their individuality and contribute to the brand's legacy.
- Lead and inspire the team to deliver an unparalleled luxury service culture in the store.
- Execute strategy and provide real-time coaching on the selling floor to achieve business and product category goals.
- Contribute to the recruitment, retention, and development of top-tier talent.
- Represent Gucci as a brand ambassador, embodying and promoting Gucci Values.
- Ensure a superior client experience and manage client relationships to drive loyalty and acquisition.
- Oversee clienteling activities and develop action plans to meet goals and KPIs.
- Manage client flow and resolve service issues to enhance client relationships.
- Conduct performance and development conversations with team members.
- Lead cross-category sales efforts and ensure team members are knowledgeable across all product lines.
- Collaborate with cross-functional departments to adhere to company policies and procedures.
- Support visual merchandising standards and maintain organization of company assets.
- Utilize digital platforms to support store and online product sales.
- 4+ years of sales management experience in retail, luxury retail, or a service-related industry.
- Bachelor’s degree in a related field preferred.
- High degree of ethics, professionalism, and integrity.
- Proven ability to drive positive client experiences and deliver measurable results.
- Ability to manage competing priorities in a fast-paced environment.
- Proficiency with Microsoft Office software including Word, Excel, PowerPoint, and Outlook.
- Strong verbal and written communication skills.
- Excellent organizational skills.
- Industry awareness and strong business acumen.
- Passion for the fashion industry.
A minimum of 4 years in sales management within retail, luxury retail, or a service-related industry is required.
Bachelor’s degree in a related field is preferred.
A reasonable estimate of the current base salary is $75,000.
Gucci offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development.
Gucci fosters a culture of inclusivity, accessibility, and creativity, encouraging employees to be innovative and collaborative. The brand values diversity and is committed to providing a supportive environment where all team members can thrive.
