Gucci Client Advisor

Plano • USA

Friday, May 30, 2025

Gucci, a prestigious name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. Renowned for its innovative designs and unparalleled craftsmanship, Gucci offers a dynamic and inclusive work environment where creativity and excellence are celebrated.

1. Achieve or exceed individual and store sales goals on a monthly and seasonal basis.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
3. Drive individual KPI goals by ensuring superior customer service and sales quality.
4. Capture and utilize meaningful customer data to build relationships and personalize future client interactions.
5. Maintain an organized client book, regularly contacting clients and following up on sales or requests.
6. Discuss fashion trends and luxury market developments with clients, showcasing passion for the industry.
7. Collaborate effectively with colleagues to ensure a consistent and exceptional client experience.
8. Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
9. Contribute to the visual display of products in accordance with Gucci standards.
10. Maintain a neat and organized stock room and understock.
11. Adhere to Gucci image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience or in a similar customer service role.
3. Proven ability to drive sales and build lasting customer relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with a collaborative approach.
8. Ability to work in a fast-paced environment.
9. Flexibility to adapt to different customer needs.
10. Ability to work a flexible schedule, including evenings, weekends, and holidays.

1. Client-centric mindset
2. Collaborative working
3. Creative problem-solving
4. Accountability
5. Agility
6. Relationship building
7. Empowerment
8. Continuous learning
9. Talent development

A minimum of 3 years in luxury fashion sales or a similar customer service role is required.

Bachelor’s Degree preferred.

Gucci offers a culture of inclusivity and accessibility, with opportunities for personal and professional growth, and a commitment to employee well-being.

Gucci fosters a community of passionate individuals united by a desire to innovate and excel in the fashion industry. The workplace culture emphasizes inclusivity, creativity, and collaboration, encouraging employees to express their unique talents and contribute to the brand's legacy.