Gucci Client Advisor

New York • USA

Friday, May 30, 2025

Gucci, a distinguished name in luxury fashion, is part of the esteemed Kering Group, a global leader in apparel and accessories. Gucci is renowned for its innovative designs and commitment to quality, offering a dynamic work environment that fosters creativity and excellence. As an employer, Gucci is dedicated to nurturing talent and providing opportunities for professional growth within the luxury fashion industry.

1. Achieve or exceed individual and store sales goals on a monthly and seasonal basis.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
3. Drive individual KPI goals by ensuring superior customer service and sales quality.
4. Capture and manage customer data using CRM tools to build and personalize client relationships.
5. Maintain an organized client book and provide regular follow-up on sales and client requests.
6. Advise clients on fashion trends and developments in the luxury market.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
9. Contribute to the visual display of products in line with Gucci standards.
10. Maintain organized stock and understock areas.
11. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience or in a similar customer service role.
3. Proven ability to drive sales and build lasting client relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with a collaborative mindset.
8. Ability to work in a dynamic and fast-paced environment.
9. Flexibility to work evenings, weekends, and holidays.

1. Client-centric mindset
2. Collaborative working
3. Creative problem-solving
4. Accountability
5. Agility
6. Relationship building
7. Empowerment
8. Continuous learning
9. Talent development

A minimum of 3 years in luxury fashion sales or a comparable customer service environment is required.

Bachelor’s Degree preferred.

The estimated base salary range is $21.00/hour to $23.00/hour, subject to geographic differentials and individual qualifications.

Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations throughout the employment process.

Gucci fosters a community united by a passion for innovation in the fashion world. The workplace culture emphasizes inclusivity, creativity, and collaboration, encouraging employees to break new ground and achieve their full potential.