Christian Dior Operations Manager

Dallas • USA

Thursday, May 29, 2025

Christian Dior Couture, a prestigious name in the luxury fashion industry, is part of the esteemed LVMH Group, known for its commitment to excellence and innovation. As an employer, Dior offers a dynamic and inspiring work environment where creativity and craftsmanship are at the forefront. The brand is dedicated to fostering talent and providing opportunities for professional growth within the luxury sector.

1. Oversee compliance with company policies, procedures, and standards, ensuring the safekeeping of company funds and property.
2. Train, coach, and manage associates in executing operational tasks such as POS procedures, return procedures, and safety protocols.
3. Monitor the accuracy of inventory management, including receiving, transfers, damages, and returns-to-vendor.
4. Ensure the security and safety compliance of physical facilities.
5. Conduct regular inventory cycle counts and coordinate communication with central distribution and corporate inventory control.
6. Produce and maintain operational reports and records to ensure adherence to company policies.
7. Ensure the organization and setup of all back-of-house operations.
8. Manage payroll processes and scheduling, ensuring adherence to payroll budgets.
9. Address and resolve issues affecting store service, efficiency, and productivity.
10. Provide exceptional customer service and inspire the same in the team.
11. Exercise judgment and discretion in day-to-day store operations.

1. Minimum 5 years of experience in retail operations management.

1. Proficiency in managing store operations, including payroll, customer service, shipping/receiving, alterations, and facilities management.
2. Ability to maintain records and documentation related to workforce management.
3. Competence in operating necessary equipment such as POS systems, inventory control systems, and office equipment.
4. Capability to develop and train workforce, fostering relationships and optimizing workforce skills.
5. Adeptness at adjusting priorities and managing time effectively in a fast-paced environment.
6. Excellence in providing outstanding customer service.
7. Ability to maintain consistent standards for the workforce.
8. Strong communication skills, with the ability to convey information clearly and listen attentively.

A minimum of 5 years of experience in retail operations management is required, preferably within the luxury fashion sector.

Christian Dior Couture offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts, alongside opportunities for career advancement within the LVMH Group.

Christian Dior Couture prides itself on a culture that values creativity, innovation, and excellence. Employees are encouraged to contribute their unique talents and perspectives, fostering a collaborative and inclusive workplace. The brand is committed to sustainability and ethical practices, reflecting its dedication to making a positive impact in the luxury fashion industry.