Sephora Store Operations Manager

Kuwait • Kuwait

Thursday, May 29, 2025

Sephora, a prestigious name in the beauty industry, has been revolutionizing the world of cosmetics since its inception in Paris in the 1970s. As part of the esteemed luxury group Moët Hennessy Louis Vuitton (LVMH) since 1997, Sephora boasts an impressive portfolio of over 200 world-class brands, including its own SEPHORA COLLECTION. Known for its innovative approach, Sephora offers a wide array of products and services, from makeup and skincare to exclusive digital tools like SKINCARE IQ and COLOR IQ. The brand is celebrated for its commitment to diversity, inclusivity, and empowerment, making it a leader in the global beauty market.

1. Inspire and lead the store team to deliver exceptional customer service and sales performance.
2. Implement and uphold processes and policies to support long-term revenue growth.
3. Manage floor operations to ensure a seamless client experience and motivate the team.
4. Ensure stock levels and merchandising are accurate to prevent out-of-stock situations.
5. Develop and execute strategies to drive sales and maximize product performance.
6. Maintain operational excellence in cash management and inventory control.
7. Foster a safe and compliant working environment, adhering to all audit procedures.
8. Support the Store Director with market insights and strategic planning.
9. Recruit, train, and develop team members, ensuring succession plans are in place.
10. Oversee store appearance and maintenance, ensuring compliance with Sephora standards.

1. Bachelor’s degree.
2. Minimum 5 to 6 years’ experience in operations.
3. Minimum 2 years experience in team and people management.

1. Intermediate product knowledge.
2. Advanced knowledge in health and safety procedures.
3. Proficient in MS Office.
4. English – Advanced level; Arabic is a plus.
5. Problem-solving and decision-making abilities.
6. Ability to develop and manage teams and people.
7. Organized, structured, and process-oriented.

Minimum 5 to 6 years in operations with at least 2 years in team and people management.

Bachelor’s degree.

Sephora offers a culture of empowerment, learning, and growth, providing tools, space, and opportunities for innovation and leadership. Employees enjoy a community where authenticity is embraced and differences are celebrated.

Sephora fosters a vibrant and inclusive workplace culture where employees are empowered to innovate and lead. The brand values diversity and authenticity, creating a community where everyone feels valued and inspired to make a difference.