Sephora Stage Experience Lead

Thunder Bay • Canada

Thursday, May 29, 2025

Sephora, a distinguished brand under the Selective Distribution business group, is renowned for its innovative approach to beauty retail. As part of the global luxury conglomerate LVMH, Sephora offers a dynamic work environment that fosters creativity and excellence. The brand is committed to delivering exceptional client experiences and is a leader in the beauty industry.

1. Oversee all sales floor departments including Beauty, Skincare, Fragrance, and Haircare.
2. Ensure team members execute Sephora’s selling model and provide outstanding client service.
3. Support timely responses to client feedback and action client-related issues.
4. Facilitate training in Client Interactive Technology for all sales staff.
5. Assist in managing in-store events to meet store goals and client needs.
6. Coach and provide feedback for performance improvement within the assigned area.
7. Participate in regular check-ins with direct reports to assess performance.
8. Demonstrate a strong understanding of the store’s sales performance and business opportunities.

1. One to three years’ experience in a similar role at a similar volume store or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to create and develop effective teams.
4. Strong understanding of sales performance metrics.

One to three years’ experience in a similar role at a similar volume store or equivalent internal experience.

Employees enjoy industry-leading perks including discounts, gratis, exclusive brand events, and comprehensive training programs.

Sephora's workplace culture is vibrant and inclusive, characterized by a commitment to innovation and excellence. Employees are surrounded by top talent and are encouraged to pursue professional growth through personalized career plans.