Sephora Sales and Service Leader

San Diego • USA

Thursday, May 29, 2025

Sephora, a leading beauty retailer, is renowned for its dedication to providing exceptional customer experiences and fostering a diverse and inclusive workplace. As part of the LVMH Moët Hennessy Louis Vuitton conglomerate, Sephora offers employees the opportunity to work within a prestigious network of luxury brands, benefiting from a culture of innovation and excellence.

1. Implement sales and service experiences in alignment with Sephora's standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. KPI monitoring

Prior leadership experience in retail sales or services is required.

$26.00 - $31.85 per hour, based on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with a commitment to diversity, inclusion, and belonging. Employees may also benefit from flexible scheduling options.

Sephora is committed to creating a beauty community where diversity is celebrated, and everyone feels respected and honored. The company values inclusivity and provides equal employment opportunities to all.