Sephora Sales and Service Leader

Philadelphia • USA

Thursday, May 29, 2025

Sephora, a leader in the beauty retail sector, is part of the esteemed LVMH Moët Hennessy Louis Vuitton conglomerate. Renowned for its innovative approach to beauty and personal care, Sephora offers a dynamic work environment where creativity and diversity are celebrated. As an employer, Sephora is committed to fostering an inclusive culture that values the unique contributions of each team member.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and resilience
6. Time management and multitasking

Prior leadership experience in retail sales or services is required.

$25.00 - $30.81 per hour, based on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with a flexible work schedule option for employees who can work 0-19 hours a week.

Sephora is dedicated to creating a diverse and inclusive beauty community where everyone's uniqueness is celebrated, respected, and honored. The company values a collaborative and supportive work environment that encourages growth and innovation.