Sephora Sales and Service Leader

Dublin • USA

Thursday, May 29, 2025

Sephora, a leader in global beauty retail, is part of the prestigious LVMH Moët Hennessy Louis Vuitton group, known for its commitment to excellence and innovation. As an employer, Sephora fosters an inclusive environment where diversity is celebrated, and creativity is encouraged, offering employees the opportunity to thrive in a dynamic and supportive setting.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with Sephora's store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and problem-solving

Prior leadership experience in retail sales or services is preferred.

$28.00 - $34.30 per hour, depending on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work arrangements.

Sephora is committed to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company values diversity and inclusion, fostering a workplace where employees can express themselves and grow professionally.