Sephora Operations Consultant

Gatineau • Canada

Thursday, May 29, 2025

Sephora, a subsidiary of the prestigious LVMH Group, stands as a trailblazer in the beauty industry, offering an extensive range of luxury products, expert services, and an interactive shopping experience. With approximately 1,900 stores across 29 countries, including a growing network of 360 locations in North America, Sephora continues to expand its presence. The company launched its first U.S. store in New York in 1998 and its first Canadian store in Toronto in 2004. Sephora's North American headquarters is located in San Francisco, with additional corporate offices in New York, Montreal, and Toronto. Sephora.com, established in the U.S. in 1999 and in Canada in 2003, is renowned as the leading beauty website, offering the highest sales and widest selection of products and brands in North America.

1. Collaborate with the Operations Supervisor to ensure warehouse organization and merchandise updates.
2. Deliver professional and courteous customer service during store hours.
3. Assist in training cash hosts and advisors on register operations.
4. Maintain cleanliness and organization standards in the cash area.
5. Support the implementation of Sephora's merchandising concepts.
6. Participate in programs aimed at reducing shrinkage and loss.
7. Receive and process deliveries promptly.
8. Manage warehouse organization and maintenance according to company standards.
9. Handle transfers, damaged products, and demonstrators in line with company policies.
10. Verify visual elements and report missing or damaged items to the Operations Supervisor.
11. Ensure safety and cleanliness standards are upheld at all times.
12. Report inventory issues and concerns to supervisors or store management.
13. Enforce policies and procedures regarding samples.
14. Participate in inventory audits.
15. Receive training to perform cashier host duties as needed.

1. Strong organizational skills
2. Excellent customer service abilities
3. Proficiency in inventory management
4. Effective communication skills
5. Attention to detail

Experience in retail operations or a similar role is preferred.

Employees enjoy a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development within the LVMH Group.

Sephora fosters an innovative and inclusive workplace culture, emphasizing collaboration, creativity, and a commitment to excellence. As part of the LVMH Group, employees are encouraged to pursue growth and development opportunities within a dynamic and prestigious environment.