Sephora Department Manager, Stock and Operations
Sephora, a trailblazer in the prestige beauty retail sector, has been redefining the industry since its founding in 1969 in Limoges, France. As a part of the LVMH Group since 1997, Sephora is renowned for its commitment to diversity, inclusivity, and innovation, offering a wide array of products from nearly 500 brands, including its own Sephora Collection. With a global presence in 35 countries and a workforce of 56,000, Sephora connects customers with beauty brands within the world's most passionate beauty community.
- Lead and coach the team to deliver exceptional customer experiences.
- Manage inventory to ensure optimal product availability.
- Oversee the full product handling cycle, including receiving, storage, and returns.
- Ensure commercial excellence through effective floor management.
- Act as a role model in embodying the Sephora Attitude and DNA.
- Communicate targets clearly and motivate the team to achieve them.
- Collaborate on visual merchandising and in-store animations.
- Support Click & Collect processes where applicable.
- Ensure compliance with Sephora's audit rules and operational routines.
- Monitor and manage department expenses.
- Minimum 3 years of professional experience in retail and team leadership.
- Experience in a premium or service-oriented environment.
- Strong understanding of retail KPIs and store operations.
- Strong leadership and coaching abilities.
- Customer-focused and business-driven mindset.
- Excellent communication and delegation skills.
- Proficiency in retail systems and tools.
- Good knowledge of the beauty industry and trends.
At least 3 years of professional experience in retail and team leadership, ideally within a premium or service-oriented environment.
Sephora offers a culture of empowerment, learning, and growth, providing tools, space, and opportunities for professional development. Employees work in a community where authenticity is embraced and diversity is celebrated.
Sephora fosters an inclusive environment where diversity is celebrated, and employees are empowered to innovate and lead. The company values creativity, excellence, and an entrepreneurial spirit, encouraging a culture of learning and growth.
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