Sephora Beauty Advisor

Ottawa • Canada

Thursday, May 29, 2025

Sephora, a trailblazer in the world of prestige cosmetics, has been revolutionizing the beauty industry since its inception in 1970s Paris. As part of the esteemed Moët Hennessy Louis Vuitton (LVMH) group since 1997, Sephora offers an unparalleled selection of nearly 300 brands, encompassing cosmetics, skincare, body, fragrance, and haircare products. With over 360 stores across North America and a presence in 33 countries worldwide, Sephora is a global leader in beauty retail, renowned for its innovative approach and commitment to customer satisfaction.

1. Provide exceptional customer service in the Colour, Skincare, Fragrance, and Cash areas.
2. Greet clients with enthusiasm and offer knowledgeable assistance.
3. Assess client needs and recommend suitable products.
4. Conduct makeovers as required.
5. Complete brand training and pursue additional product knowledge.
6. Cross-train fellow Beauty Advisors.
7. Participate in inventory control and communicate issues to management.
8. Ensure compliance with sampling policies and procedures.
9. Stay informed about store events and animations.
10. Participate in programs to reduce loss and shortage.
11. Be proficient in cashier functions.

1. One to three years of experience in retail or service industry.
2. Excellent verbal and written communication skills.
3. Ability to influence business partners effectively.
4. Flexible availability, including days, nights, and weekends.

1. Customer service excellence
2. Product knowledge
3. Communication skills
4. Inventory management
5. Flexibility in scheduling

One to three years of experience in the retail or service industry is required.

Employees enjoy a product discount and receive complimentary products throughout the year. Sephora invests heavily in training, offering not only product knowledge but also personalized career development plans. As part of the LVMH family, employees benefit from the support of one of the largest luxury groups globally.

Sephora fosters a collaborative and supportive work environment, surrounded by talented, smart, and kind leaders and teams. The company is committed to employee growth and development, providing extensive training and career advancement opportunities within the LVMH family.