Pomellato Client Advisor

Düsseldorf • Germany

Friday, May 30, 2025

Pomellato, a distinguished name in the luxury jewelry sector, is renowned for its commitment to craftsmanship and innovation. As part of the Kering Group, Pomellato benefits from the resources and prestige of a global leader in luxury goods. The brand DoDo, under the Pomellato umbrella, is celebrated for its charming jewelry that embodies values of sustainability and inclusivity, utilizing 100% responsible gold.

1. Serve as a brand ambassador, embodying and promoting the values and philosophy of DoDo.
2. Maximize sales through exceptional customer service and relationship management.
3. Identify and address client needs to ensure a superior shopping experience.
4. Maintain and develop client relationships to foster brand loyalty.

1. Previous experience in a customer service-focused role within the luxury sector.
2. Fluency in German and English; additional languages are advantageous.

1. Strong communication and interpersonal skills with an ability to tell compelling stories.
2. Creativity and manual dexterity to enhance the customer experience.
3. Proficiency in MS Office and Outlook.

Demonstrated experience in a customer-centric role, preferably within the luxury industry.

Pomellato offers a dynamic work environment with opportunities for professional growth and development, emphasizing internal mobility and leadership skill enhancement.

Pomellato fosters a stimulating and fulfilling workplace that values talent development and internal mobility. The brand promotes a culture of inclusivity, diversity, and self-expression, encouraging employees to reach their full potential.