LVMH Watches & Jewelry Client Advisor
BVLGARI, a prestigious Italian brand renowned for its exquisite luxury jewels and timepieces, operates under the esteemed LVMH Group, a global leader in luxury goods. As an employer, BVLGARI offers a dynamic and sophisticated work environment where innovation and tradition merge seamlessly.
- Deliver an exceptional and personalized client experience to ensure satisfaction and loyalty.
- Execute the BVLGARI selling ceremony with expertise, adapting strategies based on client needs and motivations.
- Communicate the passion and values of BVLGARI to enhance client engagement and brand loyalty.
- Achieve personal and boutique sales targets, focusing on both quantitative and qualitative goals.
- Drive high-end sales and strategize for premium client interactions.
- Build and maintain strong relationships with clients to foster loyalty and repeat business.
- Efficiently manage and expand the client portfolio through targeted strategies.
- Initiate CRM actions to enhance client engagement and retention.
- Represent BVLGARI at client events, embodying the brand as an ambassador.
- Adhere to all brand guidelines and boutique operational procedures.
- Participate in inventory management and boutique maintenance activities.
- Support opening and closing procedures, including setup and breakdowns.
- Assist with special projects and operational needs as required.
- Proven success in a luxury retail environment with a focus on meeting and exceeding sales targets.
- Experience in catering to high-end clients and managing sophisticated sales interactions.
- Exceptional customer service skills and a commitment to creating memorable shopping experiences.
- Expertise in luxury retail sales techniques.
- Strong communication and interpersonal skills.
- Ability to build and maintain client relationships.
- Proficiency in client relationship management (CRM) tools.
- Attention to detail and adherence to brand standards.
Minimum of 5 years in a luxury retail environment, with a proven track record of success in sales and client management.
Competitive benefits package including health insurance, retirement plans, and employee discounts on luxury products.
BVLGARI fosters a culture of elegance, innovation, and excellence, encouraging employees to embody the brand's values and passion. The workplace environment is collaborative and dynamic, with a focus on personal and professional growth.
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