Louis Vuitton Spanish-Speaking Client Advisor

Brussels • Belgium

Friday, May 30, 2025

Louis Vuitton, a distinguished name in the luxury fashion industry, is celebrated for its timeless elegance and exceptional craftsmanship. As part of the esteemed LVMH conglomerate, Louis Vuitton Services Europe (LVSE) is dedicated to delivering unparalleled customer service experiences across the EMEA region, embodying the brand's commitment to excellence and innovation.

1. Meet and exceed individual and team performance targets and KPIs related to customer satisfaction and service quality.
2. Deliver exceptional inbound customer service via phone, email, and digital channels, advising and assisting clients across markets.
3. Build and maintain strong relationships with clients by understanding their preferences and offering personalized recommendations.
4. Take ownership of customer concerns and ensure their resolution through innovative approaches, collaborating closely with other departments.

1. Excellent communication skills in Spanish, both verbal and written.
2. Proficiency in additional languages such as Italian is advantageous.
3. Background in luxury retail is a plus.

1. Strong sales and storytelling skills.
2. Customer-first mindset with strong interpersonal skills.
3. Detail-oriented with a passion for delivering impeccable service.
4. Ability to work on multiple tasks and deliver results to agreed schedules.
5. Proficiency in Microsoft Office suite and CRM software; experience with Salesforce is advantageous.

Beginner-level experience is required, with a background in luxury retail being a plus.

The role offers a vibrant work culture with opportunities for career growth within a diverse and inclusive environment. Employees are encouraged to explore the dynamic work culture at LVSE and benefit from the company's commitment to sustainability and environmental responsibility.

Louis Vuitton Services Europe fosters a vibrant and inclusive work culture that celebrates diversity and encourages innovation. The company is committed to integrating sustainability into its operations, reflecting its dedication to environmental responsibility and a sustainable future.