Gucci Client Advisor

New York • USA

Thursday, May 29, 2025

Gucci, a prestigious name in luxury fashion, is part of the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to excellence, innovation, and sustainability. The brand offers a dynamic and inclusive work environment where creativity and collaboration are encouraged, fostering a culture that values diversity and personal growth.

1. Achieve or surpass monthly and seasonal individual and store sales targets, contributing to business development.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive knowledge of Gucci products, history, and heritage.
3. Drive individual KPI goals by ensuring superior customer service and sales quality.
4. Capture and manage meaningful customer data using CRM tools to build relationships and personalize future client interactions.
5. Maintain an organized client book, regularly contacting clients and providing follow-up on sales or client requests.
6. Discuss fashion trends and developments in the luxury market with clients, showcasing a passion for fashion and luxury products.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience, contributing to a positive work environment.
8. Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
9. Maintain visual display standards and organize stock rooms according to Gucci guidelines.
10. Adhere to Gucci image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of experience in luxury fashion sales or a similar customer service role.
3. Proven ability to drive sales results and build lasting relationships with clients and colleagues.

1. Excellent oral and written communication skills.
2. Strong organizational and follow-up skills.
3. Attention to detail and accuracy.
4. Team-focused with effective collaboration skills.
5. Ability to adapt to a fast-paced and dynamic environment.
6. Flexibility to work evenings, weekends, and holidays as needed.

A minimum of 3 years in luxury fashion sales or a comparable customer service setting, demonstrating a track record of achieving sales targets and fostering client relationships.

Bachelor’s Degree preferred.

The base salary range for this position is $22.00/hour to $24.00/hour, subject to geographic differentials and individual qualifications.

Gucci offers a comprehensive benefits package that includes health and wellness programs, employee discounts, and opportunities for professional development and career advancement.

Gucci fosters a culture of inclusivity and accessibility, emphasizing a client-centric approach and collaborative working environment. The brand encourages creativity and innovation, valuing each employee's unique contributions and promoting continuous learning and growth.