Fendi Client Advisor

Puerto Banus • Spain

Wednesday, May 28, 2025

Fendi, a distinguished entity within the Mode & Maroquinerie division, is renowned for its unparalleled craftsmanship, innovative designs, and commitment to luxury. As part of the LVMH conglomerate, Fendi offers a dynamic and prestigious environment for professionals seeking to excel in the luxury fashion industry.

1. Lead individual sales efforts to achieve performance targets and key performance indicators (KPIs).
2. Engage in upselling, cross-selling, and multiple selling across all product categories.
3. Strengthen customer relations and nurture a loyal Fendi customer base through the implementation of appropriate CRM tools.
4. Manage customer service quality to meet expectations by offering a professional and personalized experience.
5. Operate the retail management system for stock transfers, payments, stock inquiries, and customer database input.
6. Support inventory accuracy by properly receiving, displaying, and storing merchandise according to company guidelines.

1. 2-5 years of experience in fashion or luxury sales.
2. Bachelor’s degree or equivalent is preferred.

1. Strong selling and communication skills.
2. Excellent relationship-building abilities.
3. Organizational skills, professionalism, and self-confidence.
4. Strong customer service skills.
5. Proficiency in computer skills and retail management systems.
6. Goal-oriented approach and multitasking ability.
7. Strong knowledge and/or interest in the fashion and luxury industry.
8. Fluency in English.

A minimum of 3 years in a similar role within the fashion or luxury sector is required.

Bachelor’s degree or equivalent is preferred.

The position offers an opportunity to work in a prestigious brand environment with potential career growth within the luxury fashion industry.

Fendi fosters a culture of elegance, innovation, and excellence, where employees are encouraged to express their creativity and passion for fashion. The brand values professionalism and a commitment to delivering exceptional customer experiences.