Coach Store Supervisor

Hohhot • China

Thursday, May 29, 2025

Coach, a leading American luxury fashion brand, is renowned for its modern luxury accessories and lifestyle collections. As part of the Tapestry, Inc. conglomerate, Coach is committed to fostering a diverse and inclusive workplace that encourages creativity and innovation. The brand is celebrated for its craftsmanship and New York style, offering employees an opportunity to work in a dynamic and inspiring environment.

1. Oversee daily store operations to ensure efficiency and profitability.
2. Lead and motivate the sales team to achieve sales targets and deliver exceptional customer service.
3. Manage inventory levels and ensure merchandise is displayed according to brand standards.
4. Develop and implement strategies to enhance customer engagement and retention.
5. Handle customer inquiries and resolve any issues to maintain high levels of satisfaction.
6. Train and develop staff to uphold brand values and operational excellence.

1. Proven experience in a supervisory role within the retail industry.
2. Strong leadership and team management skills.
3. Ability to work in a fast-paced environment and adapt to change.
4. Proficiency in retail management software and MS Office Suite.

1. Excellent communication and interpersonal skills.
2. Strong organizational and problem-solving abilities.
3. Customer-focused with a keen eye for detail.
4. Ability to analyze sales data and develop action plans.

A minimum of 3 years of experience in retail management, preferably within the luxury fashion sector.

Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

Competitive salary package, comprehensive health benefits, employee discounts, and opportunities for professional development within a global brand.

Coach fosters a collaborative and inclusive culture that values diversity and encourages employees to bring their authentic selves to work. The brand emphasizes innovation, creativity, and a commitment to sustainability, creating a vibrant workplace where employees can thrive.