Bottega Veneta Client Advisor
Bottega Veneta, a distinguished name in the luxury fashion industry, is renowned for its commitment to individuality, innovation, and craftsmanship since its inception in 1966 in Vicenza. As part of the Kering Group, Bottega Veneta embodies Italian cultural heritage while maintaining a global perspective, placing creativity at the forefront of its operations. The brand is celebrated for its inclusive approach and exclusive products, offering a unique blend of emotion and singular aesthetics.
- Achieve sales targets in alignment with company strategy and utilize sales techniques to maximize performance.
- Share best practices to foster a harmonious team cohesion.
- Deliver exceptional customer service and cultivate client relationships through effective after-sales service.
- Regularly collect and update client information for CRM and Client Book.
- Ensure stock information is current and manage transfer requests accurately.
- Adhere to brand guidelines and processes.
- Embody the brand's service values consistently.
- Proven ability to build long-term relationships with diverse clients globally.
- Confirmed experience as a Client Advisor, preferably in the luxury sector with a sensitivity to the ready-to-wear universe.
- Excellent communication skills.
- Proactive in proposing commercial performance improvements.
- Capability to perform cross-selling across all product categories.
- Versatile with a passion for challenges.
- Fluency in French and English.
- Sales and customer service expertise.
- Strong interpersonal and communication skills.
- CRM proficiency.
- Team collaboration and leadership.
- Adaptability and problem-solving abilities.
Previous experience in a luxury retail environment, particularly in a client advisory role, is essential.
Opportunity to work within a prestigious luxury brand with exposure to a global clientele and a dynamic team environment.
Bottega Veneta fosters a culture of creativity and inclusivity, where individuality is celebrated, and innovation is encouraged. The brand values craftsmanship and offers an environment where employees can thrive and contribute to its unique aesthetic vision.

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