Balenciaga Sales Associate

Seoul • South Korea

Thursday, May 29, 2025

Balenciaga, established in 1917 by the Spanish couturier Cristóbal Balenciaga, is renowned for its avant-garde and architectural designs. Since joining the Kering Group in 2001, Balenciaga has solidified its position as a leading luxury fashion house, celebrated for its innovative prêt-à-porter collections, leather goods, footwear, and accessories. The brand continues to influence the fashion industry under the artistic direction of Demna, appointed in 2015.

1. Maximize sales and deliver exceptional customer service and after-sales support.
2. Regularly assess market and fashion trends as well as the business environment.
3. Support colleagues to enhance teamwork and achieve customer experience goals.
4. Strengthen brand culture internally and externally while providing excellent customer experiences.
5. Proactively develop new clientele and reinforce relationships with existing customers.
6. Assist the management team in adhering to store procedures.

1. Understanding of Balenciaga's product sensitivity and ability to embody the brand's image and values.
2. Interest in the luxury market and knowledge of fashion trends to develop new clients and strengthen existing relationships.
3. Customer service mindset with strong communication skills to provide excellent service and after-sales support.
4. Proactive and positive team player contributing to a positive work environment and teamwork.

1. Customer service excellence
2. Effective communication
3. Team collaboration
4. Market trend analysis
5. Client relationship management

Experience in luxury retail or a similar customer-focused environment is preferred.

Balenciaga offers a supportive environment for professional growth within the brand and the Kering Group, fostering a culture where employees can maximize their potential.

Balenciaga is committed to nurturing a diverse workforce, believing that diversity enriches the workplace and customer experiences. The brand welcomes all applicants, providing equal opportunities and selecting talent based on competencies and potential.