Balenciaga Sales & Client Advisor
Balenciaga, a distinguished name in the luxury fashion industry, was founded in 1917 by the Spanish couturier Cristóbal Balenciaga. Known for its avant-garde silhouettes, the brand has become synonymous with innovation and elegance. Since 2001, Balenciaga has been part of the Kering Group, a global leader in luxury, which supports the brand's commitment to creativity and sustainable growth. Under the artistic direction of Demna since 2015, Balenciaga continues to redefine fashion with its iconic ready-to-wear collections, leather goods, and accessories.
- Maximize sales and provide exceptional customer service and after-sales support.
- Regularly assess market and fashion trends to maintain competitive advantage.
- Enhance teamwork by supporting colleagues in delivering superior customer experiences and achieving targets.
- Strengthen brand culture within and outside the organization by delivering outstanding client experiences.
- Proactively develop new clientele and nurture existing customer relationships.
- Assist management in adhering to store procedures.
- Understanding of Balenciaga's product sensitivity and ability to embody the brand's image and values.
- Interest in the luxury market and knowledge of fashion trends to develop new clientele and strengthen existing relationships.
- Customer service mindset with excellent communication skills to provide superior customer and after-sales service.
- Proactive and positive team player contributing to a harmonious work environment and enhanced teamwork.
- Customer service excellence
- Strong communication
- Team collaboration
- Market trend analysis
- Client relationship management
Previous experience in luxury retail or a similar customer-facing role is preferred.
Balenciaga offers a dynamic work environment where employees are encouraged to grow professionally. The brand supports leaders in building high-performing teams and provides an inspiring workplace for individuals to realize their full potential.
Balenciaga fosters an inclusive culture that values diversity in all its forms, enriching both the workplace and the customer experience. The brand is committed to providing equal opportunities and selecting talent based on Balenciaga's behavioral competencies, ensuring the growth and success of its employees.


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