An approach to improving work by reducing waste and focusing on value for the customer.Related termsRoot cause analysisQuality assuranceSOPFiled underProductionBusinessLuxury is the new lingua franca that brings the world together in shared dreams of design, craftsmanship, heritage, and impeccable service.Icons of LuxuryExplore the collection Leather goods The Lady Dior Writing instruments The Montblanc Meisterstück 149 Textiles Loro Piana fabrics Watches and jewelry Bvlgari’s Serpenti Scent and interiors The Diptyque Baies candle Footwear The Gucci Horsebit loafer