Technology

Business software, equipment and technical terminology.

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25 terms


A/B testing
Comparing two versions of something with separate groups to measure which better achieves a defined outcome.
Agile
An approach to delivering work in small increments, with regular feedback and adjustment.
API
Application programming interface: a defined way for software systems to exchange requests and information.

Business intelligence
Turning business data into reports and analysis that support decisions.

CAD
Computer-aided design: using software to create or modify technical drawings and models.
CMS
Content management system: software for creating, organizing and publishing digital content.
CNC
Computer numerical control: operating machinery through programmed instructions to make or finish parts.
CRM
Customer relationship management: the practices and software used to record customer information and manage contact with customers.

DAM
Digital asset management: organizing, storing and controlling access to files such as product photographs, videos and artwork.

ERP
Enterprise resource planning: software that connects activities such as purchasing, inventory and finance through shared records.

GDPR
General Data Protection Regulation: rules governing how personal data is handled.

HRIS
Human resources information system: software used to maintain employee records and support personnel processes.

PIM
Product information management: maintaining consistent product details for use across sales channels and other systems.
Pivot table
A spreadsheet tool that groups and summarizes data so it can be compared by category.
PLM
Product lifecycle management: coordinating a product's information and development from its initial concept onward.
POS
Point of sale: where a purchase is completed, and the equipment or software used to take payment and record the sale.
Power BI
Microsoft software for connecting data, analyzing it and presenting reports and dashboards.

RFID
Radio-frequency identification: using electronic tags and readers to identify and track items without a visible barcode scan.

SAP
A business software provider whose products support activities such as finance, procurement and inventory.
SLA
Service-level agreement: a documented agreement on the service to be provided and how its performance will be measured.
SQL
A language used to retrieve and work with data in relational databases.

UAT
User acceptance testing: checking with intended users that a system meets agreed business needs before release.
UX
User experience: how people experience using a product or service, including its usefulness and ease of use.

VLOOKUP
An Excel function that finds a value in the first column of a range and returns a value from another column in the same row.

WMS
Warehouse management system: software for managing warehouse stock and work such as receiving, picking and dispatch.

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