Data

Terms used to manage, analyze and interpret data.

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14 terms


A/B testing
Comparing two versions of something with separate groups to measure which better achieves a defined outcome.

Business intelligence
Turning business data into reports and analysis that support decisions.

Conversion rate
The percentage of a defined audience that completes a desired action, such as store visitors making a purchase.
Customer segmentation
Grouping people by relevant characteristics or behavior to make communication and service more appropriate.

Data governance
The responsibilities and rules for managing data quality, access and use.

GDPR
General Data Protection Regulation: rules governing how personal data is handled.

KPI
Key performance indicator: a measure used to assess progress toward a specific business goal.

Master data
Core records shared across activities, such as product, customer and supplier details.

Net Promoter Score
A customer feedback measure based on how likely people are to recommend an organization.

Pivot table
A spreadsheet tool that groups and summarizes data so it can be compared by category.
Power BI
Microsoft software for connecting data, analyzing it and presenting reports and dashboards.

SQL
A language used to retrieve and work with data in relational databases.

Units per transaction
The average number of items sold in each transaction.

VLOOKUP
An Excel function that finds a value in the first column of a range and returns a value from another column in the same row.

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