Zenith Sales Performance Specialist
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Sep 16, 2026
About Zenith
Founded in 1865 in Le Locle, Zenith stands among Switzerland’s most distinguished watch manufactures, celebrated for its pioneering spirit, precision engineering and iconic El Primero chronograph movement. As an employer, the Maison offers a rare environment where heritage craftsmanship meets contemporary innovation, uniting master watchmakers, designers, engineers and commercial talents around a shared pursuit of excellence. Zenith values curiosity, technical mastery and entrepreneurial energy, encouraging its teams to challenge convention while preserving the integrity of fine watchmaking. Within an international luxury context, employees contribute to a brand defined by authenticity, performance and a bold vision of time.
Zenith Sales Performance Specialist in Tokyo, Japan – Support wholesale and retail KPI performance management.
Role & Responsibilities
- Support the Sales Performance Manager in establishing and maintaining KPI-focused business culture across boutiques and sales channels through regular tracking and performance follow-up
- Prepare and maintain comprehensive sales dashboards, performance reports, and ad hoc analyses covering both retail and wholesale segments
- Assist in optimizing store-front and back-office operational processes and tools in alignment with headquarters guidelines and local business requirements
- Maintain store visibility standards, display materials, POS tools, and commercial support items to ensure consistency with brand image and visual identity
- Support cross-functional projects involving Sales, Marketing, Retail, and headquarters stakeholders to ensure timely and high-quality execution
- Consolidate field feedback from boutiques and wholesale partners to inform continuous improvement of sales tools, processes, and client experience
Qualifications
- Bachelor's degree in Business, Marketing, or related field
- Minimum 3 years of relevant experience in sales (retail and/or wholesale), retail operations, trade marketing, visual merchandising, sales promotion, or sales analysis
- Experience in luxury, watches, jewelry, or premium retail environment preferred
- Proficiency with sales data analysis, KPIs, and performance metrics
- Advanced Excel and MS Office skills
- Strong project coordination and administrative capabilities
- Fluent in Japanese (business level or above) and English (business level or above)
Skills
Experience
Minimum 3 years of professional experience in sales performance, retail operations, trade marketing, visual merchandising, or sales promotion, with preference for background in luxury, watches, jewelry, or premium retail environments.
Education
Bachelor's degree in Business, Marketing, or a related field preferred.
Workplace
This position is based in Tokyo, Tokyo, Japan.
Culture
Zenith fosters a workplace culture rooted in Swiss precision, technical mastery, and a pioneering spirit shaped by its watchmaking heritage. As an employer, it values craftsmanship, innovation, and collaboration, offering teams an environment where heritage and modern performance come together to advance the future of fine watchmaking.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Zenith, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Operations Analyst», «Retail Performance Coordinator», «Sales Analytics Specialist», «Wholesale Account Support Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.