Zenith Head of Sales
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- May 9, 2026
About Zenith
Zenith is a Swiss haute horlogerie maison renowned for high-precision movements and iconic chronographs. As part of the LVMH group, the brand combines traditional watchmaking craftsmanship with global distribution and a strong focus on technical innovation and product excellence.
Zenith Head of Sales — Tokyo: lead wholesale & retail operations, inventory allocation and team development for the luxury watch maison.
Role & Responsibilities
- Define and execute the medium- to long-term sales strategy across wholesale and retail channels, including boutique openings, relocations, renovations and closures.
- Set annual sales targets and budgets; monitor financial and marketing KPIs and control sales expenses and capital spending within approved limits.
- Develop and manage wholesale relationships: negotiate retail space, commission and franchise agreements; expand market share through strategic partnerships.
- Lead retail operations to ensure boutique standards in client service, clienteling and maintenance; implement central policies and operational procedures consistently.
- Conduct inventory analysis and optimize product allocation across channels in coordination with HQ product, supply chain and local logistics teams.
- Recruit, coach and develop local teams with HR to drive performance, succession planning and a client-centric, entrepreneurial culture.
- Coordinate cross-functional activities (Marketing, Customer Service & Logistics, HR, IT, Internal Audit, Compliance) to ensure operational alignment and regulatory compliance.
Qualifications
- Minimum 10 years of commercial experience with demonstrable success in wholesale and retail environments, preferably within luxury goods or related premium categories.
- Proven track record in sales operations, inventory allocation and budget management.
- Experience negotiating commercial agreements with retailers and managing distributor/retailer networks.
- University degree in Marketing, Economics, Business, Finance or Statistics; international experience preferred.
- Business-level Japanese and business-level English (TOEIC 800+ preferred).
Skills
Experience
At least 10 years of progressive responsibility in sales, wholesale account management and retail operations, ideally within luxury watches or adjacent luxury retail categories, with prior international exposure and experience leading cross‑functional teams.
Education
University degree (Marketing, Economics, Business, Finance or Statistics preferred).
Workplace
The role is situated in Tokyo, Tokyo, Japan.
Culture
The maison blends traditional Swiss watchmaking heritage with contemporary innovation and global reach. Employees operate in a high‑performance, detail‑oriented environment that values craftsmanship, international collaboration and a client‑first mentality.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Zenith, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Director», «Head of Wholesale & Retail Sales», «Country Sales Head», «Director of Retail Operations», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.