- Employment
- Full-Time
- Seniority
- Mid-Level
- Compensation
- €35,000–40,000/year
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 9, 2026
About Zegna
Founded in 1910 in Trivero by Ermenegildo Zegna, Zegna is an Italian luxury house renowned for exceptional fabrics, modern tailoring, and a vertically integrated approach from fine fibres to finished garments. As an employer, the maison offers a refined, international environment where craftsmanship, innovation, and client excellence meet a long-standing commitment to responsibility, reflected in Oasi Zegna and its stewardship of people and landscape. Zegna attracts talent across retail, design, merchandising, manufacturing, digital, and corporate functions, fostering collaboration, precision, and entrepreneurial spirit. Employees join a heritage-driven company shaping contemporary menswear while upholding quality, integrity, and sustainable growth.
Based in Milan, the Su Misura Project Coordinator will coordinate global training, engagement, communication, cross-functional activations and client database initiatives to develop the business in an omnichannel configuration. The role requires at least four years of luxury industry experience and frequent travel; it is a permanent position under the CCNL Tessile, with a gross annual base salary of €35,000–€40,000.
Role & Responsibilities
- Coordinate global Su Misura training projects, supporting global and local academies; develop and deliver seasonal and ongoing training materials and certification programs; and align with the Head of Academy and Retail Training teams to ensure consistent practices, content and communication tools.
- Support Su Misura engagement and community initiatives by managing the platform and communication network.
- Develop the communication strategy for global Su Misura retention programs and contests.
- Coordinate cross-functional activations with Marketing, Visual Merchandising, Events, CRM/CVM and other key business functions, ensuring seamless implementation of global Su Misura initiatives and projects.
- Work directly with CVM to implement, maintain and expand the Su Misura client database.
- Serve as the Su Misura Department’s project governance reference, managing timelines, budgets, stakeholders and execution across strategic global initiatives.
Qualifications
- Strong passion for luxury.
- Strong analytical aptitude, including advanced proficiency in Excel.
- Strong interpersonal skills and the ability to work effectively with others.
- Fluent English; an additional language is a plus.
- Willingness to travel frequently.
Skills
Experience
At least 4 years of experience in the luxury industry.
Workplace
This position is based in Milan, Lombardy, Italy.
Explore jobs in Lombardy or in Italy.
Compensation
The base compensation for this position ranges from EUR 35,000 to EUR 40,000 per annum.
Culture
Zegna fosters a workplace culture rooted in Italian craftsmanship, innovation, and a deep respect for heritage, where teams are encouraged to combine precision with creativity. As a family-founded luxury house with a strong commitment to sustainability and quality, it offers an environment that values collaboration, long-term thinking, and excellence in every detail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Zegna, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Custom Clothing Project Coordinator», «Made-to-Measure Program Coordinator», «Bespoke Client Experience Coordinator», «Tailoring Projects Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.