Zegna Su Misura Account Manager
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- €60,000–65,000/year
- Department
- Wholesale, Commercial & B2B Sales
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 9, 2026
About Zegna
Founded in 1910 in Trivero by Ermenegildo Zegna, Zegna is an Italian luxury house renowned for exceptional fabrics, modern tailoring, and a vertically integrated approach from fine fibres to finished garments. As an employer, the maison offers a refined, international environment where craftsmanship, innovation, and client excellence meet a long-standing commitment to responsibility, reflected in Oasi Zegna and its stewardship of people and landscape. Zegna attracts talent across retail, design, merchandising, manufacturing, digital, and corporate functions, fostering collaboration, precision, and entrepreneurial spirit. Employees join a heritage-driven company shaping contemporary menswear while upholding quality, integrity, and sustainable growth.
The Su Misura Account Manager will lead commercial performance and development across assigned markets from ZEGNA’s Milan headquarters, translating global strategy into targets, market plans, and client-growth initiatives. The role partners across teams to monitor performance, support activations, and uphold product and service standards; compensation is €60,000–€65,000 gross annually under the CCNL Tessile.
Role & Responsibilities
- Serve as the primary HQ business partner for assigned regions and markets, aligning global priorities with local execution.
- Develop and challenge annual and seasonal targets, forecasts, and commercial plans with market teams, Finance, and Go to Market.
- Monitor sales, orders, Guest Share, Su Misura penetration, product and category mix, average ticket, and client conversion; identify opportunities, risks, and performance gaps.
- Turn performance analysis into market actions, agree recovery or acceleration plans with local teams, and track execution and results.
- Support daily Su Misura business development and commercial planning for activations, including trunk shows, suites, villas, and private appointments.
- Partner with CRM and Retail teams on client recruitment, reactivation, conversion, and follow-up plans, ensuring clear client ownership and consistent execution.
- Consolidate market feedback and provide Product Management and Merchandising with actionable input on collection performance, client needs, pricing, and product opportunities.
- Coordinate launch readiness with Product, Merchandising, Supply Chain, Retail Excellence, Training, CRM, and market teams; escalate operational issues when required.
- Support priority clients and selected market activations when HQ presence adds commercial or technical value, ensuring a consistent Su Misura experience.
- Share best practices and contribute to Su Misura teams’ commercial and technical development with Training and local management.
- Provide concise reporting after market visits, major activations, and each season, with clear findings, decisions, and recommended actions.
Qualifications
- Bachelor’s or master’s degree in business administration, Fashion Management, Luxury Management, Economics, or a related field.
- Skilled in Excel and PowerPoint, with familiarity with CRM, business intelligence, and order management tools.
- Strong business acumen and ability to interpret sales and client data, identify priorities, and turn analysis into action.
- Sound knowledge of luxury retail and strong understanding of tailoring, craftsmanship, and MTM or MTO processes.
- Credibility in client-facing situations, including VIP appointments and high-touch commercial activations.
- Ability to influence regional and cross-functional stakeholders without direct authority.
- Clear communication, structured problem-solving, and confident presentation skills.
- Strong planning and follow-through across multiple markets, priorities, and deadlines.
- Fluent in English and Italian; additional languages are an advantage.
Skills
Experience
4–6 years of experience in luxury fashion, retail performance, commercial planning, merchandising, or account management; experience in Su Misura, made to measure, or high-end client development is preferred.
Education
Bachelor’s or master’s degree in business administration, Fashion Management, Luxury Management, Economics, or a related field.
Workplace
This position is based in Milan, Lombardy, Italy.
Compensation
The base compensation for this position ranges from EUR 60,000 to EUR 65,000 per annum.
Culture
Zegna fosters a workplace culture rooted in Italian craftsmanship, innovation, and a deep respect for heritage, where teams are encouraged to combine precision with creativity. As a family-founded luxury house with a strong commitment to sustainability and quality, it offers an environment that values collaboration, long-term thinking, and excellence in every detail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Zegna, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Made-to-Measure Business Manager», «Commercial Account Manager», «Luxury Client Development Manager», «Regional Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.