- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 12, 2026
About Zegna
Founded in 1910 in Trivero by Ermenegildo Zegna, Zegna is an Italian luxury house renowned for exceptional fabrics, modern tailoring, and a vertically integrated approach from fine fibres to finished garments. As an employer, the maison offers a refined, international environment where craftsmanship, innovation, and client excellence meet a long-standing commitment to responsibility, reflected in Oasi Zegna and its stewardship of people and landscape. Zegna attracts talent across retail, design, merchandising, manufacturing, digital, and corporate functions, fostering collaboration, precision, and entrepreneurial spirit. Employees join a heritage-driven company shaping contemporary menswear while upholding quality, integrity, and sustainable growth.
Zegna is seeking a Style Advisor for its Heathrow Airport Terminal 5 store in London. The role combines personal luxury customer service and relationship building with sales target delivery, visual merchandising, stockroom and inventory management, cashiering and reporting. Permanent position.
Role & Responsibilities
- Share knowledge of Zegna’s brand stories, products and craftsmanship to engage customers authentically.
- Present Zegna’s collections and build ongoing customer relationships, helping customers feel valued within the Zegna world.
- Work with colleagues to achieve store sales targets.
- Execute plans provided by the store manager and suggest alternative strategies using initiative.
- Maintain an organized store environment that meets customer expectations.
- Support visual merchandising, packaging, stockroom management, inventory, cashiering and reporting.
Qualifications
- Passion for style, including combining casual and luxury looks.
- Curiosity, an adventurous outlook and an interest in technology.
- Ability to connect with Zegna’s innovative spirit and make the brand relevant and interesting when sharing it with others.
Workplace
The role is situated in London, England, UK.
Explore jobs in England or in the UK.
Culture
Zegna fosters a workplace culture rooted in Italian craftsmanship, innovation, and a deep respect for heritage, where teams are encouraged to combine precision with creativity. As a family-founded luxury house with a strong commitment to sustainability and quality, it offers an environment that values collaboration, long-term thinking, and excellence in every detail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.