Zegna Stockroom Associate

About Zegna

Founded in 1910 in Trivero by Ermenegildo Zegna, Zegna is an Italian luxury house renowned for exceptional fabrics, modern tailoring, and a vertically integrated approach from fine fibres to finished garments. As an employer, the maison offers a refined, international environment where craftsmanship, innovation, and client excellence meet a long-standing commitment to responsibility, reflected in Oasi Zegna and its stewardship of people and landscape. Zegna attracts talent across retail, design, merchandising, manufacturing, digital, and corporate functions, fostering collaboration, precision, and entrepreneurial spirit. Employees join a heritage-driven company shaping contemporary menswear while upholding quality, integrity, and sustainable growth.

The Stockroom Associate controls boutique merchandise movements and stock, manages returns, transfers, inventory, reporting, shipments, client deliveries and uniform receipt, and maintains an immaculate back-of-house environment. The role supports the smooth running of the sales ceremony; permanent position in Düsseldorf.

Role & Responsibilities

• Control and monitor all merchandise movements into and out of the boutique, ensuring Zegna procedures are followed and stock is managed in line with business expectations.
• Manage returns to vendors for faulty items, garment returns, and receipt of credit notes.
• Prepare shipping documentation.
• Regularly update retail prices in the stock system.
• Receive, check, and confirm merchandise; issue invoices for intercompany transfers.
• Manage the handling and movement of end-of-season merchandise.
• Contribute to and undergo stock inventory in collaboration with the Retail Operations department.
• Generate and review stock reports for management and control.
• Investigate stock irregularities, including missing deliveries, stock discrepancies, and transfer issues, and work to resolve them.
• Manage shipments and client deliveries.
• Monitor packaging stock levels and alert the Stock Manager to reorder before supplies affect the sales experience.
• Receive, check, and confirm employee uniforms.
• Maintain the back-of-house store environment in immaculate condition.
• Support the smooth running of the sales ceremony through operational work before and after customers enter the store.

Qualifications

• Strong technology skills.
• Ability to build professional relationships with colleagues and other company stakeholders.
• Driven to achieve excellence, with a strong operational focus and initiative.
• Preferably experienced in retail operations within the luxury industry.
• Passion for retail operations and affinity with Zegna’s stories, heritage, and quality.

Skills

Culture

Zegna fosters a workplace culture rooted in Italian craftsmanship, innovation, and a deep respect for heritage, where teams are encouraged to combine precision with creativity. As a family-founded luxury house with a strong commitment to sustainability and quality, it offers an environment that values collaboration, long-term thinking, and excellence in every detail.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.