Zegna Sales Assistant
- Location
- Livermore California USA
- Employment
- Seasonal
- Seniority
- Entry-Level
- Compensation
- $18–20/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 9, 2026
About Zegna
Founded in 1910 in Trivero by Ermenegildo Zegna, Zegna is an Italian luxury house renowned for exceptional fabrics, modern tailoring, and a vertically integrated approach from fine fibres to finished garments. As an employer, the maison offers a refined, international environment where craftsmanship, innovation, and client excellence meet a long-standing commitment to responsibility, reflected in Oasi Zegna and its stewardship of people and landscape. Zegna attracts talent across retail, design, merchandising, manufacturing, digital, and corporate functions, fostering collaboration, precision, and entrepreneurial spirit. Employees join a heritage-driven company shaping contemporary menswear while upholding quality, integrity, and sustainable growth.
The Sales Assistant supports Customer Advisors and store operations at Zegna’s San Francisco Premium Outlets location in Livermore, California, helping deliver a memorable luxury shopping experience. Responsibilities include client appointment preparation, customer service, inventory audits, visual merchandising, supplies, and back-of-house operations. This is a temporary seasonal role paying $18–$20 per hour.
Role & Responsibilities
- Communicate customer, product, and other store information to the store team to meet customer and business needs.
- Support the selling flow by updating customer profiles, preparing gift packages, and assisting with client appointment preparation.
- Create a calendar of confirmed appointments.
- Pull and organize products for large-scale appointments.
- Keep point-of-sale and alteration stations stocked and organized.
- Consult with Customer Advisors to understand customer needs, preferences, and shopping occasions.
- Use company-provided iPod and iPad technology to deliver an integrated luxury experience.
- Resolve customer issues and complaints empathetically in accordance with Zegna customer service policies, including alteration, damage, repair, and global return policies.
- Enter made-to-measure orders in FIT when floor support is not needed.
- Conduct on-site audits of store physical inventories.
- Ensure in-store visual merchandising follows merchandising guidelines.
- Purchase store packing materials, packaging, and general supplies.
- Support back-of-house shipping and receiving operations.
- Follow Zegna store operations and time-and-attendance policies and standards.
Qualifications
- Passionate and open-minded.
- Able to generate customer delight.
- Proficient with digital technology.
- Excellent written and verbal communication skills.
Skills
Workplace
This position is based in Livermore, California, USA, within easy reach of San Francisco.
Compensation
The base compensation for this position ranges from USD 18 to USD 20 per hour.
Culture
Zegna fosters a workplace culture rooted in Italian craftsmanship, innovation, and a deep respect for heritage, where teams are encouraged to combine precision with creativity. As a family-founded luxury house with a strong commitment to sustainability and quality, it offers an environment that values collaboration, long-term thinking, and excellence in every detail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Zegna, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Assistant», «Sales Associate», «Retail Sales Associate», «Client Service Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.