- Employment
- Full-Time
- Seniority
- Mid-Level
- Compensation
- €30,000–35,000/year
- Department
- Human Resources, People & Culture
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 9, 2026
About Zegna
Founded in 1910 in Trivero by Ermenegildo Zegna, Zegna is an Italian luxury house renowned for exceptional fabrics, modern tailoring, and a vertically integrated approach from fine fibres to finished garments. As an employer, the maison offers a refined, international environment where craftsmanship, innovation, and client excellence meet a long-standing commitment to responsibility, reflected in Oasi Zegna and its stewardship of people and landscape. Zegna attracts talent across retail, design, merchandising, manufacturing, digital, and corporate functions, fostering collaboration, precision, and entrepreneurial spirit. Employees join a heritage-driven company shaping contemporary menswear while upholding quality, integrity, and sustainable growth.
The Learning Experience and Content Operations Specialist joins Zegna’s Accademia dei Maestri in Milan, managing digital learning operations, supporting learner journeys, and administering the Group’s LMS. The role covers learning content, communications, reporting, compliance records, platform enhancements, and adoption metrics; it is a permanent position under the CCNL Tessile, with a base salary of €30,000–€35,000.
Role & Responsibilities
- Manage the day-to-day administration and continuous evolution of the Learning Management System (LMS), maintaining an efficient, user-friendly learning environment.
- Configure and maintain courses, learning paths, certifications, audiences, enrollments, and learning catalogues to meet business and learner needs.
- Support learner journeys through course assignments, learning campaigns, onboarding initiatives, and digital learning programmes across the Group.
- Coordinate learning operations and platform enhancements with HR teams, business stakeholders, IT teams, and external vendors.
- Create and deliver learner communications, provide user support, and promote engagement across digital learning initiatives.
- Prepare monthly learning reports and maintain accurate learning records for reporting requirements, compliance monitoring, and audits.
- Monitor learning performance and LMS adoption metrics, providing insights to support continuous improvement and informed decision-making.
Qualifications
- 2–4 years of experience in Learning & Development, Digital Learning, Instructional Design, LMS Operations, or Training Administration.
- Proficiency in Learning Management Systems, digital learning technologies, reporting, content administration, and learning operations management.
- A positive, proactive, service-oriented approach, with the ability to take ownership and drive activities independently.
- Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a dynamic environment.
- Ability to build effective stakeholder relationships and communicate clearly with different audiences across the organization.
- Fluent Italian and English.
- Attention to client experience and sensitivity to fashion and luxury are an advantage.
- Hands-on experience with Cornerstone LMS is an advantage.
Skills
Experience
2–4 years in Learning & Development, Digital Learning, Instructional Design, LMS Operations, or Training Administration.
Workplace
This position is based in Milan, Lombardy, Italy.
Explore jobs in Lombardy or in Italy.
Compensation
The base compensation for this position ranges from EUR 30,000 to EUR 35,000 per annum.
Culture
Zegna fosters a workplace culture rooted in Italian craftsmanship, innovation, and a deep respect for heritage, where teams are encouraged to combine precision with creativity. As a family-founded luxury house with a strong commitment to sustainability and quality, it offers an environment that values collaboration, long-term thinking, and excellence in every detail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Zegna, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Digital Learning Operations Specialist», «Learning Systems Specialist», «Learning Content Specialist», «Learning and Development Operations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.