Yves Saint Laurent Worldwide Retail Operations Projects Manager

About Yves Saint Laurent

Saint Laurent is an iconic Parisian luxury fashion house known for its modern, couture-informed ready-to-wear, leather goods and accessories. As part of the Kering Group, the maison combines creative excellence with global retail ambition, offering a structured, brand-driven environment where craftsmanship, image and commercial performance are paramount.

Role & Responsibilities

• Lead and coordinate worldwide retail operational initiatives (traffic counting, MTO, back-of-house operations) to improve store performance and workflows.
• Define, standardize and deploy operational processes, tools and best practices across regions, ensuring up-to-date documentation and training materials.
• Manage implementation of new operational systems and tools, focusing on data accuracy, usability and adoption by field teams.
• Monitor regional and store-level execution, conduct gap analyses against standards and drive corrective action plans.
• Ensure all project-related processes comply with brand, group, legal, fiscal, data privacy, sustainability, safety and HR requirements.
• Act as the central interface between Retail Operations, IT, Store Design, Supply Chain, Merchandising, CRM, Finance, HR and Compliance, and coordinate external partners and suppliers.
• Provide data-driven insights to support staffing, capacity and store performance decisions and recommend structured action plans to improve service level and profitability.
• Identify operational inefficiencies and lead harmonization and benchmarking initiatives to improve cost and network efficiency.
• Manage project timelines, budgets and supplier performance while safeguarding brand image and client experience standards.

Qualifications

• University degree in Business Administration, Retail Management, Operations, Engineering or equivalent.
• Minimum 3–5 years' experience in Retail Operations or Project Management with strong exposure to store-level processes and multi-country environments.
• Proven track record of leading cross-functional retail projects and deploying processes across regions.
• Strong analytical capability with experience translating data into actionable operational insights and improvement plans.
• Demonstrated experience in process definition, standardization, documentation and training.
• High sensitivity to compliance requirements (data privacy/GDPR, H&S, loss prevention, operational risk) in retail settings.
• Excellent communication, stakeholder management and organizational skills; able to work autonomously in a matrix environment.
• Flexible mindset with capacity to manage changing priorities and support strategic transformations.
• Fluent in English and French (written and spoken); Italian is a strong plus.
• Willingness to travel approximately 15–20% for store visits and regional workshops.

Skills

Experience

3–5 years' professional experience in retail operations or project management, with demonstrable exposure to store-level processes, multi-country deployments and leading cross-functional projects.

Education

University degree in Business Administration, Retail Management, Operations, Engineering or equivalent.

Workplace

Culture

Saint Laurent fosters a high-standard, image-conscious workplace where creativity and commercial rigor coexist. As part of Kering's luxury portfolio, the brand expects professionalism, discretion and international collaboration while supporting diversity and inclusion across its global teams.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.