Yves Saint Laurent VIC Manager

Location
Employment Full-time
Seniority Manager
Posted Mar 1, 2026
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Saint Laurent seeks a VIC Manager in Mexico City to drive sales and client relationships in a luxury boutique setting.

Overview

Saint Laurent, a prestigious brand under the Kering Group, is renowned for its pioneering spirit in the luxury fashion industry. Since its inception in 1961, the brand has been at the forefront of fashion innovation, introducing the concept of luxury prêt-à-porter. Under the creative direction of Anthony Vaccarello, Saint Laurent continues to lead the luxury market with its exquisite collections of ready-to-wear apparel, accessories, and more.

Role & Responsibilities

  • Cultivate and maintain long-term relationships with high-value clients to drive future business.
  • Deliver exceptional client service and after-sales support, ensuring a seamless boutique experience.
  • Anticipate and address client needs, placing them at the center of every interaction.
  • Manage a dynamic client portfolio to enhance sales and business performance.
  • Exceed individual sales and KPI targets using a business-minded, entrepreneurial approach.
  • Curate personalized, versatile, and timeless looks, showcasing a passion for fashion culture.
  • Maintain transparent and genuine communication with clients and colleagues.
  • Utilize available tools to optimize business opportunities.
  • Collaborate with front and back-of-house teams to foster team spirit and achieve collective goals.
  • Adhere to company policies, procedures, and operational guidelines.

Qualifications

  • Proven experience in luxury retail, customer service, or hospitality, preferably in fashion and accessories.

Skills

Strong passion for fashion culture and creating personalized looks. Business-minded with an entrepreneurial spirit. High energy, strong work ethic, and leadership abilities. Adaptability and comfort with technology. Proficiency in multitasking, prioritization, and creative problem-solving. Excellent communication skills in English and local language; additional languages preferred.

Experience

Experience in providing high-quality service in luxury retail, customer service, or hospitality, ideally within fashion and accessories.

Workplace

This position is based in Mexico City, Ciudad de México, Mexico. Cerulean lists 95 open roles in Mexico City, including 1 posted recently. The broader Ciudad de México area accounts for 103 active listings on Cerulean, 1 of which are new. In Mexico as a whole, Cerulean currently features 172 open positions, with 2 posted this week.

Benefits

Saint Laurent is committed to fostering a diverse workforce, offering equal opportunities for all qualified candidates.

Culture

Saint Laurent values diversity in all its forms, believing it enriches the workplace and opens opportunities for individual and collective talent expression. The brand embraces change as a means to adapt to a dynamic world, fostering an inclusive and innovative environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.