Yves Saint Laurent Store Director
Join Saint Laurent at Hong Kong Airport as a Store Director. Lead a dynamic team in a luxury fashion environment, focusing on sales, customer loyalty, and operational excellence.
Overview
Saint Laurent, a prestigious brand under the Kering Group, has been a pioneer in the luxury fashion industry since its inception in 1961. Known for introducing the concept of luxury prêt-à-porter with its revolutionary 'Rive Gauche' collection, the brand continues to set the standard for modern fashion. Under the creative direction of Anthony Vaccarello, Saint Laurent offers a diverse range of high-end products, including ready-to-wear, shoes, handbags, and accessories, maintaining its position at the pinnacle of the luxury market.
Role & Responsibilities
- Formulate and implement business strategies to achieve sales targets.
- Define individual sales targets and monitor KPIs on a daily and weekly basis.
- Analyze sales performance and collaborate with the merchandising team to enhance business outcomes.
- Manage and develop a network of potential customers and VIPs, focusing on local clientele.
- Promote customer loyalty and ensure high standards of after-sales service.
- Stay informed about fashion trends, key events, and competitor activities.
- Maintain strong relationships with local market stores to optimize business opportunities.
- Define work schedules and ensure adequate staffing for store operations.
- Lead and motivate the store team, ensuring staff competency and morale.
- Facilitate staff training and development to support career objectives.
- Foster a collaborative team environment.
- Ensure implementation of operational policies and procedures.
- Supervise stock levels and ensure alignment with sales potential.
- Monitor inventory management and stocktaking procedures according to audit standards.
- Maintain store image in line with corporate standards, including grooming and visual merchandising.
- Review and monitor security measures for cash and inventory control.
- Ensure workplace safety and a healthy environment for staff and customers.
Qualifications
- University degree preferred.
- Minimum of 8 years in retail sales or store operations, with at least 5 years in a supervisory or managerial role.
- Experience in luxury goods or premium fashion with an established client base preferred.
- Strong sense of high-end fashion.
- Good command of spoken English and Mandarin.
- Leadership charisma, patience, detail-oriented, and organized.
Skills
Experience
A minimum of 8 years in retail sales or store operations, with at least 5 years in a supervisory or managerial capacity, ideally within the luxury or premium fashion sector.
Education
University degree preferred.
Workplace
The role is situated in Hong Kong, Hong Kong, China — conveniently close to Hong Kong. There are currently 251 open positions in Hong Kong on Cerulean, with 5 added recently. Within Hong Kong, Cerulean currently features 256 open roles, including 5 recent additions. Across China, Cerulean lists 1.776 open roles — 33 of them newly added.
Benefits
Saint Laurent offers a dynamic work environment with opportunities for professional growth and development within a leading luxury fashion house.
Culture
Saint Laurent, as part of the Kering Group, is committed to fostering a diverse and inclusive workplace. The brand values diversity in all its forms, believing it enriches the workplace and enhances the ability to adapt to a changing world. As an Equal Opportunity Employer, Saint Laurent welcomes applications from all qualified candidates, regardless of their background.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.