Yves Saint Laurent Store Administrator
Saint Laurent seeks a Store Administrator in London (Bond Street) to manage back‑office operations, after‑sales, inventory and store administration.
Overview
Saint Laurent is an iconic French luxury fashion house known for its modern, couture-inflected ready-to-wear, accessories and leather goods. Operating within the Kering group, the maison combines strict artisanal standards with contemporary creative direction and a client-focused retail network across flagship and boutique locations worldwide.
Role & Responsibilities
- Manage end-to-end after‑sales processes, including ticketing, repairs, returns, shipments and transfers to ensure exceptional client care.
- Oversee merchandise flow and coordinate stock movements with personal shopping, buying and visual merchandising teams.
- Support store financial procedures such as end-of-day reconciliations and compliance follow-ups.
- Maintain and administer uniform programs: collect requirements, place consolidated orders, receive, inventory and distribute kits.
- Coordinate store driver schedules and fulfil special delivery requests to meet client and operational needs.
- Perform quarterly stationery and supplies inventory, manage requisitions and distribution following Operations Manager approval.
- Assist Store Director with ad‑hoc administrative projects and support stock team during stock takes to ensure accuracy.
- Build and maintain strong relationships with clients, store teams and cross‑functional partners to support seamless operations.
Qualifications
- Minimum 4–6 years’ experience in retail or back‑office retail operations.
- High attention to detail with strong prioritisation and organisational capabilities.
- Excellent interpersonal and client‑service skills; ability to liaise with internal teams and external partners.
- Proven ability to work adaptably in a fast‑paced, team‑oriented luxury retail environment.
- Proficiency in Microsoft Word and Microsoft Excel.
- Keen product and fashion sensitivity with an appreciation for luxury service standards.
Skills
Experience
4–6 years of progressive experience in retail environments and/or back‑office operations, with demonstrated responsibility for merchandise flows, after‑sales processes and administrative coordination.
Education
High school diploma or equivalent required; an associate or bachelor’s degree in business, retail management or a related field is preferred but not mandatory.
Workplace
The successful candidate will be located in London, England, UK.
Culture
Saint Laurent cultivates a rigorous, design‑led environment where discretion, refinement and elevated client service are paramount. As part of the Kering group, the house offers a high-performance retail culture that prizes craftsmanship, creativity and operational excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Yves Saint Laurent, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Administrator», «Store Operations Coordinator», «Retail Administrative Assistant», «Back‑Office Store Coordinator», «Store Support Administrator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.