Yves Saint Laurent Senior Client Advisor
Saint Laurent seeks a Senior Client Advisor in Miami Design District to lead boutique advisors, cultivate client relationships, and drive sales.
Overview
Saint Laurent is an iconic Parisian maison renowned for its modern, pared-back aesthetic and influence on luxury prêt-à-porter. The house is part of the Kering group and operates globally across ready-to-wear, leather goods, shoes and accessories, combining heritage craftsmanship with contemporary creative direction.
Role & Responsibilities
- Lead and manage the client advisor team, setting performance standards and mentoring colleagues to meet individual and store sales targets.
- Train new hires and deliver ongoing development to elevate service standards and selling capabilities across the boutique.
- Deliver a personalized, sophisticated client experience at every touchpoint, including after-sales service and long-term client relationship building.
- Develop and maintain a proactive client portfolio through outreach, clienteling and appointment management to grow repeat business.
- Drive commercial performance by monitoring KPIs, converting opportunities and applying an entrepreneurial mindset to sales.
- Provide expert product knowledge and bespoke styling to create timeless, personalized looks for clients.
- Use available tools and systems to optimise business opportunities and accurately record client data and activity.
- Foster a collaborative, positive work environment that encourages teamwork, initiative and high standards of presentation.
- Support front- and back-of-house operations to ensure seamless customer journeys and adherence to company policies.
Qualifications
- Proven luxury retail or hospitality experience with a strong service orientation; experience in fashion & accessory retail preferred.
- Demonstrated leadership and team management skills with the ability to motivate and coach sales advisors.
- Track record of meeting and exceeding sales targets and managing client portfolios.
- Keen personal taste with a demonstrable passion for fashion and styling.
- Entrepreneurial mindset with commercial acumen and an ability to prioritise business objectives.
- Comfortable with digital tools and quick to adopt new retail technologies and CRM systems.
- Excellent verbal and written communication skills in English.
- Adaptable, proactive and resilient in a fast-paced boutique environment.
Skills
Experience
Preferable background in luxury fashion, accessories retail or high-end hospitality with a record of delivering high-touch service and achieving sales targets; previous supervisory or lead experience within a boutique environment is highly desirable.
Education
High school diploma or equivalent required; bachelor’s degree in fashion, business, retail management or a related field preferred.
Workplace
This position is based in Miami, Florida, USA. Cerulean lists 112 open roles in Miami, including 4 posted recently. The broader Florida area accounts for 293 active listings on Cerulean, 8 of which are new. In USA as a whole, Cerulean currently features 2.232 open positions, with 74 posted this week.
Culture
Saint Laurent cultivates a refined, creative workplace grounded in Parisian heritage and contemporary minimalism. The brand values excellence, authenticity and audacity, and encourages collaboration, professional development and diversity of perspectives across its boutiques.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.