Yves Saint Laurent Senior Client Advisor

About Yves Saint Laurent

Yves Saint Laurent stands as one of fashion’s most influential maisons, renowned for redefining modern elegance through audacity, precision, and cultural intelligence. As an employer, the House offers a dynamic environment where heritage and innovation meet, inviting talent to contribute to a legacy shaped by creativity, craftsmanship, and a distinctly Parisian spirit. Employees are encouraged to pursue excellence across design, retail, merchandising, communications, and corporate functions, within a culture that values individuality, rigor, and forward-looking vision. Joining Yves Saint Laurent means participating in the continued evolution of an iconic brand whose influence extends far beyond fashion.

Role & Responsibilities

• Lead and manage the client advisor team, setting examples through personal sales performance and ensuring team achievement of sales targets and KPIs
• Train, mentor, and provide ongoing development to new and existing client advisors
• Cultivate a positive, collaborative work environment that encourages teamwork, creativity, and professional growth
• Deliver outstanding client service and after-sale support to all boutique visitors and clients
• Build and maintain a personalized client portfolio, identifying needs and anticipating future requests
• Drive performance to exceed individual and team sales goals through business acumen and entrepreneurial approach
• Use available CRM and business tools strategically to optimize sales opportunities
• Collaborate proactively with front-of-house and back-of-house teams to support overall team spirit and boutique operations
• Uphold all company policies, operational procedures, and Maison standards

Qualifications

• Professional experience in high-quality client service, preferably in fashion and accessories retail, luxury hospitality, or customer-focused environments
• Demonstrated leadership and management skills with proven ability to motivate and inspire teams
• Strong personal taste and authentic passion for fashion culture and luxury design
• Natural business mindset with entrepreneurial spirit and results-driven attitude
• Excellent communication skills in English (written, oral, and listening); fluency in local or additional languages a plus
• Proficiency with retail technology, CRM systems, and business applications; ability to learn new platforms quickly
• Ability to multitask, prioritize, and thrive in fast-paced environments
• Proactive problem-solving approach with enthusiasm and collaborative team orientation

Skills

Experience

Preferred professional experience in providing high-quality, client-focused service within fashion and accessories retail, luxury hospitality, or premium customer service environments. Direct boutique sales or client advisory experience is valued.

Education

Not specified

Workplace

Culture

Yves Saint Laurent fosters a bold, creative, and fast-paced workplace where teams are encouraged to challenge convention while upholding the Maison’s legacy of elegance and modernity. As an employer, it values artistic vision, collaboration, and excellence, offering an environment where talent can contribute to a globally influential luxury brand with a distinctive Parisian spirit.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.