Yves Saint Laurent Senior Client Advisor

About Yves Saint Laurent

Yves Saint Laurent stands as one of fashion’s most influential maisons, renowned for redefining modern elegance through audacity, precision, and cultural intelligence. As an employer, the House offers a dynamic environment where heritage and innovation meet, inviting talent to contribute to a legacy shaped by creativity, craftsmanship, and a distinctly Parisian spirit. Employees are encouraged to pursue excellence across design, retail, merchandising, communications, and corporate functions, within a culture that values individuality, rigor, and forward-looking vision. Joining Yves Saint Laurent means participating in the continued evolution of an iconic brand whose influence extends far beyond fashion.

Role & Responsibilities

• Contribute to store sales targets and key performance indicators while delivering a distinctive, memorable, sophisticated and lasting experience to internal and external clients.
• Support the management team, inspire colleagues and lead by example while upholding the Maison’s values, image and standards.
• Provide outstanding client service and after-sales service to all visitors and clients.
• Build and renew client relationships by identifying needs and anticipating future requests.
• Cultivate a strong client portfolio to support proactive, growing business.
• Exceed individual sales and KPI goals through a business mindset and entrepreneurial approach.
• Create personalized, versatile and timeless looks for clients, demonstrating passion for fashion culture.
• Engage clients transparently and genuinely, building unique connections.
• Communicate professionally and authentically with clients and colleagues.
• Use available tools effectively to optimize business opportunities.
• Proactively support front- and back-of-house teams, their achievements and overall team spirit.
• Follow company policies and operational procedures.
• Identify commercial opportunities proactively during peak periods.
• Resolve issues before escalation.
• Reinforce brand standards and service excellence on the shop floor.
• Provide Client Advisors with real-time feedback and guidance.
• Act as a reference point for peers.

Qualifications

• Professional experience providing high-quality service focused on client expectations is preferred, such as in fashion and accessories retail, customer service or luxury hospitality.
• Personal taste and passion for fashion culture, with an interest in creating personalized looks.
• Natural business mindset and entrepreneurial spirit.
• Open-mindedness and an interest in a company that values audacity and authenticity.
• Strong team spirit and ability to achieve common goals.
• Comfort using tools and applications, with the ability to learn new technologies quickly.
• Motivation to work in a fast-paced environment and ability to multitask and prioritize.
• Proactive, enthusiastic and solutions-oriented attitude.
• Excellent written, oral and listening skills in English and the local language.
• Ability to embrace change as an opportunity to grow and develop.

Skills

Culture

Yves Saint Laurent fosters a bold, creative, and fast-paced workplace where teams are encouraged to challenge convention while upholding the Maison’s legacy of elegance and modernity. As an employer, it values artistic vision, collaboration, and excellence, offering an environment where talent can contribute to a globally influential luxury brand with a distinctive Parisian spirit.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.