Yves Saint Laurent Senior Client Advisor

About Yves Saint Laurent

Saint Laurent is an iconic Parisian maison renowned for its modern, pared-back aesthetic and prêt-à-porter and accessories collections. As part of the Kering group, the house combines strong creative direction with global retail presence, operating boutiques that emphasise impeccable service, craftsmanship and a highly curated client experience.

Role & Responsibilities

• Lead and manage the client advisor team in partnership with store leadership, setting an example by meeting personal and team sales targets.
• Train, coach and develop new and existing client advisors to elevate selling techniques, product knowledge and clienteling practices.
• Build and nurture a high-value client portfolio through proactive outreach, personalised appointments and after-sales relationship management.
• Deliver an impeccable, sophisticated and consistent client experience that reflects Maison standards and brand image.
• Drive business performance by monitoring KPIs, converting opportunities, and deploying an entrepreneurial approach to sales.
• Collaborate with front- and back-of-house colleagues to optimise service delivery, shared objectives and store operations.
• Use available digital and CRM tools to maximise client opportunities and track follow-ups and sales activities.
• Ensure compliance with company policies, store procedures and loss-prevention protocols.

Qualifications

• Proven experience in luxury fashion, accessories retail or luxury hospitality with a strong service orientation.
• Demonstrated leadership ability with experience coaching and motivating a retail team.
• Track record of meeting or exceeding individual sales targets and contributing to team KPIs.
• Excellent interpersonal, verbal and written communication skills in English.
• Commercial mindset with entrepreneurial drive and strong organisational skills.

Skills

Experience

Preferably 3+ years of high-end retail experience with prior supervisory or lead responsibilities; demonstrable success in client acquisition, retention and sales performance within a luxury environment.

Education

High school diploma or equivalent required; college degree in fashion, retail, business or a related discipline preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 22 to USD 24 per hour.

Benefits

Commission eligibility; medical, dental and vision insurance; short- and long-term disability; paid time off programs; employee discount/perks; retirement plan with employer contributions.

Culture

Saint Laurent boutiques prioritise a refined, client-centric culture that values creative audacity, authenticity and meticulous attention to detail. The retail environment is fast-paced and collaborative, where leadership fosters development and a strong sense of brand stewardship.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.