- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 27, 2026
About Yves Saint Laurent
Yves Saint Laurent stands as one of fashion’s most influential maisons, renowned for redefining modern elegance through audacity, precision, and cultural intelligence. As an employer, the House offers a dynamic environment where heritage and innovation meet, inviting talent to contribute to a legacy shaped by creativity, craftsmanship, and a distinctly Parisian spirit. Employees are encouraged to pursue excellence across design, retail, merchandising, communications, and corporate functions, within a culture that values individuality, rigor, and forward-looking vision. Joining Yves Saint Laurent means participating in the continued evolution of an iconic brand whose influence extends far beyond fashion.
Saint Laurent is seeking a Client Advisor for its Shanghai team. Reporting to the Store Director, the role delivers elevated client and after-sales service, develops client relationships and portfolios, and drives individual sales and KPI performance while supporting store teams.
Role & Responsibilities
- Provide outstanding client and after-sales service to all visitors and clients.
- Build and maintain client relationships, place clients at the center of the experience, identify their needs and anticipate future requests.
- Develop a robust client portfolio to support proactive, growing business.
- Drive performance and exceed individual sales and KPI goals through commercial acumen and an entrepreneurial approach.
- Create personalized, versatile and timeless looks for clients, demonstrating a passion for fashion culture.
- Engage clients with transparency and authenticity, creating a distinctive connection.
- Communicate professionally and authentically with clients and colleagues.
- Use available tools effectively to optimize business opportunities.
- Proactively support front- and back-of-house teams in achieving their goals and strengthening team spirit.
- Adhere to company policies and operational procedures.
Qualifications
- Preferred professional experience providing high-quality service focused on client expectations, such as in fashion and accessories retail, customer service or luxury hospitality.
- Personal style and a passion for fashion culture, with an interest in creating personalized looks.
- Natural commercial acumen and an entrepreneurial spirit.
- Open-mindedness and an interest in working for a company that values audacity and authenticity.
- Strong team spirit and commitment to achieving shared goals.
- Comfort using tools and applications, with the ability to learn new technologies quickly.
- Motivation to work in a fast-paced environment, with the ability to multitask and prioritize.
- Proactive, enthusiastic and solution-oriented approach.
- Excellent written, oral and listening skills in English and the local language.
- Ability to embrace change as an opportunity for growth and development.
Skills
Culture
Yves Saint Laurent fosters a bold, creative, and fast-paced workplace where teams are encouraged to challenge convention while upholding the Maison’s legacy of elegance and modernity. As an employer, it values artistic vision, collaboration, and excellence, offering an environment where talent can contribute to a globally influential luxury brand with a distinctive Parisian spirit.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Yves Saint Laurent, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Client Relations Advisor», «Luxury Sales Associate», «Fashion Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.