- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 19, 2026
About Yves Saint Laurent
Yves Saint Laurent stands as one of fashion’s most influential maisons, renowned for redefining modern elegance through audacity, precision, and cultural intelligence. As an employer, the House offers a dynamic environment where heritage and innovation meet, inviting talent to contribute to a legacy shaped by creativity, craftsmanship, and a distinctly Parisian spirit. Employees are encouraged to pursue excellence across design, retail, merchandising, communications, and corporate functions, within a culture that values individuality, rigor, and forward-looking vision. Joining Yves Saint Laurent means participating in the continued evolution of an iconic brand whose influence extends far beyond fashion.
The Client Advisor contributes to store sales and KPI achievement, delivers memorable client and after-sales experiences, and develops lasting client relationships and a robust portfolio. The role also supports front- and back-of-house teams while upholding Saint Laurent’s Maison values, image and standards.
Role & Responsibilities
- Contribute actively to store sales and the achievement of key performance indicators.
- Provide a distinctive, memorable, sophisticated and lasting experience to external and internal clients while upholding Maison values, image and standards.
- Deliver outstanding client service and after-sales support to all visitors and clients.
- Build and renew client relationships by placing clients at the center, identifying their needs and anticipating future requests.
- Develop a strong client portfolio to secure proactive, growing business.
- Exceed individual sales and KPI goals through commercial acumen and an entrepreneurial approach.
- Create personalized, versatile and timeless silhouettes for clients, demonstrating a passion for fashion culture.
- Engage clients with transparency and authenticity, creating a distinctive connection.
- Communicate professionally and authentically with clients and colleagues.
- Use available tools effectively to optimize business opportunities.
- Proactively support front- and back-of-house teams, their achievements and overall team spirit.
- Follow all company policies and operational procedures.
Qualifications
- Preferred professional experience delivering high-quality service focused on client expectations, such as in fashion and accessory retail, customer service or luxury hospitality.
- Personal taste and passion for fashion culture, with an interest in creating personalized looks.
- Natural business acumen and an entrepreneurial spirit.
- Open-mindedness and an interest in a company that values audacity and authenticity.
- Strong team spirit and commitment to achieving shared goals.
- Comfort using tools and applications, with the ability to learn new technologies quickly.
- Motivation to work in a fast-paced environment, with the ability to multitask and prioritize.
- Proactive, enthusiastic and solution-oriented approach.
- Excellent written, spoken and listening skills in English and the local language.
- Ability to embrace change as an opportunity for growth and development.
Skills
Workplace
The successful candidate will be located in Madrid, Madrid, Spain.
Culture
Yves Saint Laurent fosters a bold, creative, and fast-paced workplace where teams are encouraged to challenge convention while upholding the Maison’s legacy of elegance and modernity. As an employer, it values artistic vision, collaboration, and excellence, offering an environment where talent can contribute to a globally influential luxury brand with a distinctive Parisian spirit.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Yves Saint Laurent, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Client Relations Advisor», «Luxury Retail Associate», «Fashion Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.
