Yves Saint Laurent Retail Trainer

About Yves Saint Laurent

Yves Saint Laurent stands as one of fashion’s most influential maisons, renowned for redefining modern elegance through audacity, precision, and cultural intelligence. As an employer, the House offers a dynamic environment where heritage and innovation meet, inviting talent to contribute to a legacy shaped by creativity, craftsmanship, and a distinctly Parisian spirit. Employees are encouraged to pursue excellence across design, retail, merchandising, communications, and corporate functions, within a culture that values individuality, rigor, and forward-looking vision. Joining Yves Saint Laurent means participating in the continued evolution of an iconic brand whose influence extends far beyond fashion.

Role & Responsibilities

• Roll out tailored training programs in collaboration with the General Manager and EMEA training manager to identify local needs and implement customized action plans
• Partner with HR to develop training plans aligned with local market requirements and collaborate with Store Directors to deliver in-store training
• Serve as brand ambassador for Saint Laurent's key messages, developing the selling skills of client advisors across the Southern Europe stores
• Implement and oversee the Saint Laurent client experience strategy, evaluating its execution and taking performance-based actions in partnership with store directors
• Roll out seasonal collection and product training programs, organize newcomer onboarding sessions, and develop and animate a Training Ambassadors community
• Monitor performance of all training programs with emphasis on client experience evaluation metrics and ensure seamless integration of e-learning content
• Support omnichannel transformation initiatives and partner with operational and clienteling teams to drive business results

Qualifications

• Proven experience in luxury retail operations and training
• Strong retail business orientation with demonstrated understanding of client experience strategies
• Excellent facilitation, coaching, and teamwork abilities
• Outstanding organizational skills with capacity to manage multiple initiatives simultaneously
• Advanced level of English language proficiency; Spanish language skills highly valued

Skills

Experience

Proven track record in luxury retail environments, with demonstrated success in training program delivery, team development, and client experience optimization. Experience supporting multiple markets or regions is advantageous.

Education

Secondary education required; post-secondary qualification in business, retail management, or human resources is preferred.

Workplace

Compensation

The base compensation for this position is EUR 60,000 per annum.

Benefits

Annual bonus opportunity according to company internal agreement. Additional benefits and initiatives offered in accordance with company policies and National Collective Labor Agreement (CCNL Commercio Terziario) provisions.

Culture

Yves Saint Laurent fosters a bold, creative, and fast-paced workplace where teams are encouraged to challenge convention while upholding the Maison’s legacy of elegance and modernity. As an employer, it values artistic vision, collaboration, and excellence, offering an environment where talent can contribute to a globally influential luxury brand with a distinctive Parisian spirit.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.