- Location
- Paris Île-de-France France
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 9, 2026
About Yves Saint Laurent
Saint Laurent is an iconic French luxury fashion house known for its modern, avant-garde ready-to-wear, leather goods and accessories. As part of the Kering group, the Maison combines strong creative identity with global retail presence, delivering meticulously crafted products and an elevated client experience across flagship stores and wholesale partners.
Reporting to the Training team within Retail Excellence, the Product and Retail Trainer will design, adapt and deploy product and retail learning programmes to elevate product expertise, sales ceremonial and retail performance across Saint Laurent stores worldwide. The role combines instructional design, live facilitation, manager coaching and in‑store support.
Role & Responsibilities
- Design and deliver product training programmes (classroom and digital) for permanent collections, seasonal launches and key product drops.
- Translate creative inspiration, savoir-faire and product heritage into engaging, pedagogically sound learning content.
- Produce premium training assets — presentations, guidelines, e‑learning modules and videos — aligned with the Saint Laurent aesthetic.
- Collaborate with Merchandising and Image teams to ensure technical accuracy and brand coherence of training materials.
- Design and lead retail trainings focused on client experience, Maison standards, sales ceremonial and storytelling.
- Train store teams on retail performance fundamentals: conversion, average transaction value, units per transaction and clienteling.
- Coach and train managers on team facilitation, one-to-one coaching and performance follow-up.
- Conduct in-store observations, identify local performance gaps and propose actionable improvement plans.
- Support regional roll-out and local adaptation of training modules and monitor impact through qualitative and quantitative indicators.
- Contribute to continuous improvement of formats, content and pedagogical methods and participate in retail transformation projects.
Qualifications
- 4–6 years' experience in product training and/or retail training within the luxury sector.
- Deep understanding of retail operations and KPIs (conversion, AOV, UPT, client retention).
- Excellent communication, presentation and storytelling skills; experienced facilitator.
- Strong editorial sense, attention to detail and an innate appreciation of Saint Laurent codes and luxury aesthetics.
- Proven ability to work cross‑functionally and drive change in field teams.
- Fluent English (spoken and written) is mandatory.
Skills
Experience
4–6 years of hands-on experience designing and delivering product and retail training in a luxury fashion environment.
Education
Bachelor's degree or equivalent professional experience in fashion, business, education, learning & development or a related discipline.
Workplace
The role is situated in Paris, Île-de-France, France.
Explore jobs in Île-de-France or in France.
Culture
Saint Laurent fosters a rigorous, design-led culture that values craftsmanship, creative audacity and elevated client service. The Maison operates with high standards, entrepreneurial drive and an international mindset, encouraging cross-disciplinary collaboration and continuous professional development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Yves Saint Laurent, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Product Training Specialist», «Retail Training Specialist», «Retail Learning & Development Trainer», «Product Knowledge Trainer», «Retail Performance Trainer», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.