Yves Saint Laurent Personal Shopping Consultant

Location
Seniority
Mid-Level
Posted
Apr 20, 2026

About Yves Saint Laurent

Saint Laurent is an iconic Parisian maison renowned for its modern, minimalist aesthetic and influential ready-to-wear and accessories collections. Operating globally through flagship boutiques and selective retail partners, the house is part of the Kering group and retains a reputation for strong creative direction and high-fashion craftsmanship.

Saint Laurent — Client Advisor (Sloane Street, London). Deliver personalised client service and drive sales in a flagship boutique.

Role & Responsibilities

  • Deliver an exceptional, personalized client experience across the full customer journey, including after-sales service and retention initiatives.
  • Build and cultivate a proprietary client portfolio through proactive outreach, relationship management and clienteling activities.
  • Achieve and exceed individual sales targets and store KPIs through a business-minded, entrepreneurial approach.
  • Create tailored, versatile looks and provide styling advice that reflects the Maison’s aesthetic and client expectations.
  • Use available retail and CRM tools to identify opportunities, follow up leads and optimise sales performance.
  • Support front- and back-of-house colleagues to maintain operational excellence and a collaborative team environment.
  • Adhere strictly to company policies, brand image standards and operational procedures.

Qualifications

  • Previous experience in high-end retail, fashion/accessories sales, luxury hospitality or high-touch customer service is preferred.
  • Demonstrable passion for fashion with a refined personal taste and proven ability to create personalised looks.
  • Commercial mindset with an entrepreneurial spirit and a track record of meeting sales targets.
  • Excellent communication skills—oral, written and listening—in English; ability to work in a multilingual environment is an advantage.
  • Comfortable with retail technologies and quick to learn new tools; able to multitask in a fast-paced environment.

Skills

Clienteling Personal shopping / styling After-sales service CRM usage Sales KPI management Omnichannel retail awareness Visual merchandising fundamentals Strong verbal and interpersonal communication Multitasking and prioritisation Problem-solving and proactive attitude

Experience

Preferred prior experience in delivering high-quality client service within fashion & accessory retail, luxury hospitality, or customer service roles; demonstrable sales performance and client portfolio development is an advantage.

Education

High school diploma or equivalent; vocational training in retail, fashion, styling or hospitality is preferred but not mandatory.

Workplace

This position is based in London, England, UK.

Culture

Saint Laurent cultivates a refined, couture-infused retail culture that values audacity, authenticity and meticulous attention to detail. The boutique environment is fast‑paced and client-centric, rewarding entrepreneurial initiative and collaborative teamwork while preserving the Maison’s aspirational image.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Yves Saint Laurent, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Advisor», «Client Relations Advisor», «Retail Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Yves Saint Laurent

Yves Saint Laurent Personal Shopping Consultant

London, UK

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