Yves Saint Laurent Operations Manager

About %s

Saint Laurent is an iconic Parisian luxury house renowned for modern, architectural fashion and refined ready‑to‑wear, accessories and leather goods. Operated under the Kering group, the maison combines rigorous craftsmanship with contemporary creative direction and maintains an exacting retail standard across global boutiques.

Role & Responsibilities

• Oversee daily back‑office and operational functions to ensure compliance with legal, safety, sustainability and internal corporate standards.
• Manage warehouse stock rotation, organise stockroom operations and implement inventory control measures to minimise discrepancies.
• Prepare and coordinate the annual physical inventory and lead monthly cycle counts with follow‑up action plans to resolve variances.
• Implement and monitor HQ and Store Director defined back‑office action plans; ensure consistent execution at store level.
• Support Store Director and Assistant Store Director in achieving sales KPIs through operational excellence and staff performance management.
• Supervise and develop the operations team (administrative assistant, cashiers, stock keepers, security, tailor) including scheduling and task delegation.
• Own resolution of sensitive customer complaints and escalations related to back‑office processes, returns and stock issues.
• Ensure the boutique’s image and visual standards are maintained in line with corporate guidelines and that staff understand these standards.

Qualifications

• 5–7 years of progressive experience in retail operations, stock management and administrative responsibilities.
• Prior supervisory or managerial experience with responsibility for a team of three or more.
• Proven ability to lead inventory processes, reconcile discrepancies and run corrective action plans.
• Strong interpersonal and persuasive communication skills; proven aptitude for conflict resolution and customer service in a luxury environment.
• Commitment to participate in innovative projects and to uphold luxury brand standards.

Experience

Significant experience (typically 5–7 years) managing stock operations and administrative tasks within retail; demonstrated success managing small teams (3+ direct reports) and coordinating inventory and back‑office processes.

Education

High school diploma or equivalent required; bachelor’s degree in business, retail management or a related field preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 80,000 to USD 86,000 per annum.

Benefits

Medical, dental and vision insurance; short‑ and long‑term disability; paid time off programs; employee discount/perks; retirement plan with employer contributions; bonus eligibility.

Culture

Saint Laurent’s retail environment is fast‑paced, exacting and creative, with a strong emphasis on craftsmanship and elevated client service. The boutique culture values discipline, attention to detail and collaborative problem‑solving to deliver the brand’s high standards in every customer interaction.

About %s

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.